Technician leaning on a white work truck outside a brick ranch house, fire damage restoration in Sevierville, TN
Google rating:
Excellent

Same-Day Fire Damage Restoration in Sevierville, TN

Need fire damage restoration in Sevierville, TN? We help with board ups, soot and ash cleanup, smoke odor removal and fire cleanup for residents of Sevierville.

  • Free inspections and estimates
  • We answer 24/7, on site in under an hour
  • We work with all insurance companies
Our Services

What our Sevierville, TN fire cleanup covers

Soot in a rental cabin, smoke through a building of shared units or ash on the deck: pick what you found to see how we clean it up in Sevierville.

Our Process

How we run fire damage restoration in Sevierville, TN

1You call our office

Call our 24/7 line once the fire department releases the building. We set a same-day arrival time with you on the call, and a crew heads out from the Tri-Cities. Until we arrive, do not wipe sooty walls or run the heat or air conditioning.

2We secure the building

We board up broken windows and forced doors and tarp any open roof, so the weather stops adding to the damage.

3We find where the smoke and water went

Smoke travels further than the fire, and the hoses leave water in the walls and floors. We check every room, including the ones that look clean, and photograph each one. In older buildings off Court Avenue, we price original finishes item by item instead of by the square foot.

4We clean, dry and remove the smell

We take out the water, dry the structure, clean the soot and ash from the ceiling down, and treat the smoke smell at its source instead of covering it up.

5We handle the insurance paperwork

We write the estimate in Xactimate, the same software insurance companies use, and send your insurance company the photos, readings and scope it needs. If anything is not covered, financing is available.

Technician in a respirator sponging soot off a hallway ceiling, fire damage restoration in Sevierville, TN
Jazmin

Jazmin

5 days ago

“I highly recommend Conrad’s Water Damage & Fire Restoration! From start to finish, the experience was excellent. Their team was professional, friendly, knowledgeable, and truly cared about making a stressful situation as easy as possible. They communicated well, paid attention to detail, and made sure everything was handled with care.”

We Accept All Insurance

On a Sevierville rental, the policyholder runs the claim, usually the owner rather than the management company. We send the scan and scope to them and copy anyone they name.

  • Estimates written in Xactimate
  • We build the file your insurer asks for
  • Licensed and insured
Farmers Insurance logoFarmers Insurance
Allstate logoAllstate
AIG logoAIG
USAA logoUSAA
Travelers logoTravelers
State Farm logoState Farm
Nationwide logoNationwide
Liberty Mutual logoLiberty Mutual
Erie Insurance logoErie Insurance
Church Mutual Insurance logoChurch Mutual Insurance
Our Reviews

What our Sevierville fire and soot customers say

5.0 out of 5,Excellent
Ali Gross

Ali Gross

2 days ago

We had a great experience with Conrad’s! Jordan was great!
Braydon Gowin

Braydon Gowin

2 days ago

Jordan was amazing and he’s a very nice employee
Cory Dillon

Cory Dillon

2 days ago

Jordan is an amazing person. Definitely recommended.
Why Us

Why Sevierville homeowners hire us for fire damage restoration

Same-day response

A fire leaves the house open, and every night it stays open adds to the damage. Someone answers our phone day or night, holidays included. Our crews drive out from the Tri-Cities, so we set a same-day arrival time with you on the call.

A free inspection, no commitment

We walk the house with you, show you what can be saved and what has to go, and put it in writing. The inspection is free, and you decide whether we do the work.

We accept all insurance

We work directly with your insurance company and handle the back and forth with your adjuster. If smoke reached a neighboring unit, we document each unit separately.

We document everything for your claim

We photograph every room, including the ones with only light smoke, and scan each one in 360, so your claim covers all of the damage.

Financing if you need it

Even a covered claim leaves a deductible, and some losses are not covered at all. Financing is available for either one, so you can spread the cost over time.

Technician reviewing a tablet report with a homeowner at a kitchen table, fire damage restoration in Sevierville, TN
Candy Shumaker

Candy Shumaker

20 days ago

“I highly recommend Conrad’s Water Damage and Fire Restoration! They were professional, friendly, and great to work with. They did a wonderful job, communicated well, and made the whole process much less stressful. I really appreciate their hard work and attention to detail. If you ever need water damage services, I would definitely recommend giving them a call!”

Brick courthouse with a clock tower above a small town square, fire damage restoration in Sevierville, TN
Service Areas

Smoke odor removal across Sevierville, TN

Fire work in Sevierville reaches the let cabins up the ridge roads, the older blocks downtown, and the commercial strip along Dolly Parton Parkway.

Inside that are the Commercial Historic District, Bruce Street and Commerce Street, and the newer buildings north of them.

The two zip codes we run to are 37862 and 37876. Tell us on the call whether the property is let, because the manager may need to be there before we can start.

Ashley Coyle

Ashley Coyle

23 days ago

“The team at Conrads under Mr. Franco Burcina were very professional, courteous and respectful of our home. We would highly recommend them to anyone needed Water or Fire restoration/remediation services.”

Conrad's Water Damage and Fire Restoration

2909 E Oakland Ave, Suite 3,
Johnson City, TN 37601
Working Hours:
Mon - Sun: 12:00am - 11:59pm

Fire Damage Restoration Services

  • Fire Damage Restoration
  • Ash Cleanup
  • Fire Cleanup
  • Smoke Damage Cleanup
  • Smoke Odor Removal

Zip Codes Served

3786237876

Get Your Quote

Get a free inspection for fire damage in Sevierville

Send us the details and we will call you back. If the building is open or unsafe, call our 24/7 line now.

  • Free estimates
  • Locally owned & operated
  • Licensed & insured

A member of our team will call you back to set a time.

Speak with the Conrad's Water Damage and Fire Restoration team now

(423) 767-7229

FAQs

Fire and smoke damage questions from Sevierville, TN

The ones we get on almost every job.

When can a crew reach a Sevierville property after a fire?

Same day, and that is the promise all down this corridor. Our people are coming from the Tri-Cities, so you get a fixed slot rather than a guess. Nights and holiday weekends are covered by a person, not a machine. Say whether anyone is still in the building.

How do you deal with soot in a Sevierville cabin?

Carefully, and not all of it survives. Soot works into fabric, timber and anything porous, and the longer it sits the more comes out rather than cleans. We photograph and list every room and surface before we touch it, and you agree what stays and what goes before anything moves.

Who runs the claims process on a Sevierville rental, me or the management company?

Whoever holds the policy runs it, and that is usually the owner rather than the company letting the unit. We send the 360 scan, the moisture readings and the priced scope to the policyholder, and copy anyone they name. Decisions get made off the written scope, not off a conversation.

Can I keep letting the rest of my Sevierville building while you work?

Sometimes, and it depends on the layout and on what the smoke reached. Where units share a wall or a roof void we usually need access to the neighboring ones, and the air has to be controlled so the work does not push odor across. We will tell you which units are workable before you take a booking.

Does a Sevierville estimate cost me anything or tie me in?

Neither. The visit and the written scope are free, and the document is yours to keep or to show anyone else. What we quote does not change because a carrier is involved. Most owners would rather see the number written down before deciding anything about a claim.

Does a fire in my Sevierville short-term rental affect its operating permit?

Check with the city fire department before you take bookings again, because Sevierville requires an operational permit for a short-term rental unit, with a life-safety inspection. We give you the cleaning record, photos and readings, so you can show what was done.

Smoke from a wildfire got into my Sevierville cabin. Do you clean that?

Yes. Wildfire smoke comes in through vents, gaps and open windows and leaves a fine soot on walls, ceilings and in the air returns. We clean the soot, run air scrubbers and treat the odor, and document the work for your claim.

Have a question? Call us, we're available. (423)-767-7229