Same-Day Water Damage Restoration in Johnson City, TN
Need water damage restoration in Johnson City, TN? We help with water extraction, flood cleanup, structural drying and mold remediation for residents of Johnson City.
- Free inspections and estimates
- We answer 24/7, on site in under an hour
- We work with all insurance companies
Water damage services we run in Johnson City, TN
Creek water in a downtown basement, a line that ran for days in an empty rental or a damp crawlspace: pick the one you found to see how we handle it in Johnson City.
Our water cleanup process in Johnson City, TN
1You call our office
Call our 24/7 line and tell us where the water is showing. We will talk you through shutting off the water, and a crew heads out from our Johnson City office. Until we arrive, stay away from wet outlets and keep children and pets out of the wet rooms.
2We find where the water went
Water travels further than the stain you can see. We check walls, floors and the crawlspace with moisture meters and photograph every room. In the older houses around the Tree Streets, water often runs along the floor joists instead of pooling, so we look underneath as well as on top.
3We take the water out
We extract the standing water first, because nothing dries while water is sitting. Then we remove only what cannot be saved, such as soaked carpet pad.
4We dry it out
Air movers, dehumidifiers and rescue mats under the floor dry the structure, usually in three to five days. A technician comes back every day to check the readings and move equipment until every room reads dry.
5We handle the insurance paperwork
We write the estimate in Xactimate, the same software insurance companies use, and send your insurance company the photos, readings and scope it needs. If anything is not covered, financing is available.
Dakota Carbaugh
13 days ago
“Such amazing service! Customer service is top tier had a water line bust and flood our basement and called Conrad’s and they came in no time! Definitely will continue to use this company and refer them to anyone that ever asks me for someone! Thank you guys again so much!!”
We Accept All Insurance
Johnson City splits about evenly between owners and renters, so whose claim it is comes up often. We settle that at the estimate, before any drying starts.
- Estimates written in Xactimate
- We build the file your insurer asks for
- Licensed and insured
Farmers Insurance
Allstate
AIG
USAA
Travelers
State Farm
Nationwide
Liberty Mutual
Erie Insurance
Church Mutual Insurance
Jill Hoover
a day ago
I had a leak that ended up with water damage and was able to find availability with Conrad's. TK answered and responded quickly! Her customer service is absolutely top notch and I highly recommend Conrad's!
Merrilyn Ashley-Biggus
3 days ago
Very professional group. They came out took care of the water damage in my ceiling caused by a HVAC installation mistake. Appreciated their knowledge, expertise and professionalism. Would highly recommend them.
Timothy Tribble
a week ago
Has some pipes burst in my laundry room. Looked up conrads and they responded ASAP. At my place with in the hour to extract the water. Saved my walls and flooring!! 10/10 would highly recommend to everyone. Super nice and efficient working team.
Why Johnson City homeowners hire us for water damage restoration
On site within 60 minutes
Water keeps spreading into floors and walls while it sits, so the first hours matter most. Someone answers our phone day or night, holidays included, and because we are based in Johnson City, our emergency crews are on site within 60 minutes.
A free inspection, no commitment
We find where the water went, show you what can be dried and what has to come out, and put it in writing. The inspection is free, and you decide whether we do the work.
We accept all insurance
We work directly with your insurance company and handle the back and forth with your adjuster. If you rent, we help sort out whether the claim belongs to you or your landlord, which comes up often in Johnson City.
We document everything for your claim
We photograph every room, scan it in 360 and log a moisture reading each day, so your claim shows all of the damage, including what is hidden in the walls and floors.
Financing if you need it
Even a covered claim leaves a deductible, and some leaks are not covered at all. Financing is available for either one, so you can spread the cost over time.
Cayleb Brady
Yesterday
“Had a plumbing leak in the crawlspace. Shot out to conrads, and they were there in a jiffy. They were very professional and knowledgeable. I would highly recommend them for anyone that has water damage.”
Water extraction and flood cleanup across Johnson City, TN
We cover Johnson City from the Tree Streets and downtown out to Boones Creek and the north side, and we are based here rather than driving in.
That takes in the blocks around East Tennessee State University, Founders Park downtown, and the streets off the Tweetsie Trail.
Our Johnson City zip codes are 37601, 37604, 37614 and 37615. If you are not sure your street is inside the line, call and ask.
Johanna DePriest
Yesterday
“Reached out to Conrad’s because we had a leak behind the shower. They came out super quick and were very professional and inclusive during the whole process! You can tell the team knows what they’re doing and they enjoy what they do! Will be recommending them to all my friends and family that need water mitigation work done in the future!”
Conrad's Water Damage and Fire Restoration
Water Damage Restoration Services
- Water Damage Restoration
- Water Extraction
- Flood Cleanup
- Structural Drying
- Mold Remediation
Zip Codes Served
Water Damage Restoration in Johnson City Area
Get Your Quote
Get a free inspection for water damage in Johnson City
Send us the details and we will call you back. If water is still running, call our 24/7 line now.
- Free estimates
- Locally owned & operated
- Licensed & insured
Speak with the Conrad's Water Damage and Fire Restoration team now
(423) 767-7229
Johnson City water damage questions we get asked
The ones we get on almost every job.
How fast can you reach my Johnson City home?
This is our home city, so the drive is short. Our emergency services 60 minute response time covers Johnson City, day or night and on holidays. Tell us where the water is coming from when you call and we will talk you through the shut-off while the crew is loading.
What causes most water damage in Johnson City?
Indoors it is the ordinary things: a supply line that burst after a frozen night, a water heater, an appliance hose, a toilet that runs over. Outdoors, downtown has a real water story. Brush Creek is culverted under the middle of town, it has flooded before, and Founders Park opened those culverts across five acres to move more of it. After hard rain we get calls from the low streets nearby.
Half my street is rentals. Do you work on those?
Yes, and it is a good share of what we do here. Johnson City splits about evenly between owners and renters, with student housing near the university on top of that. We deal with whoever is paying, owner or tenant, and we settle at the estimate whose insurance claim it is.
Is my house safe to stay in while it dries?
Usually, if the water came from a clean supply line and we get to it early, before damp turns into mold growth. The equipment is loud and warm but harmless. Water that sat for days, or anything that came back up a drain, is a different answer, and we will tell you plainly which one you have before we set a single fan.
Does getting an estimate commit me to anything?
No. The inspection and the written scope cost nothing, and the scope is yours to keep or to show another company. Plenty of people want to know how bad it is before they decide whether to file at all. You decide afterwards, not while you are standing in the water.
My Johnson City basement takes water when Brush Creek runs high. What should I do first?
Stay off the wet floor if any cords or outlets sit in the water, and shut off the breaker for that level if you can reach it from a dry spot. Take photos of every room before anything gets moved or thrown out. Then call us, and we will pump out the standing water and map the moisture so you can see how far it reached.
Do you dry the older Johnson City homes in the Tree Streets differently?
We do. Houses there go back to the 1890s, and a house that age often has plaster and old wood floors rather than drywall and laminate. Those materials hold water longer but can often dry in place, so we read them with meters and only cut out what will not dry. A technician comes back every day to check the readings and move the equipment.
Have a question? Call us, we're available. (423)-767-7229