Ash Cleanup in East Tennessee
Free estimates • On-site within 60 minutes • All insurance accepted
Do you need ash cleanup in East Tennessee? We handle it across the Tri-Cities and the Knoxville corridor. Someone answers the phone day or night.
How ash cleanup works
Step 1. You call and reach a person
Call any hour and a person picks up. We ask what happened and where the damage shows. Then we tell you what to do while a crew is on the road.
Step 2. A free estimate, walked with you
We go through the property with you first. It costs nothing and you sign nothing for it. You will know the scope before the first tool comes out of the truck.
Step 3. The work itself
We protect what can be saved. Anything that cannot be saved comes out, and we explain why before it goes.
Step 4. Readings and checks tell us when to stop
A technician returns each day. The numbers show what the building is doing, so the call is never a guess.
Step 5. Paperwork
Billing follows the IICRC S500 standard, priced from a current Xactimate list. The invoice reaches you within three to five business days.
Why East Tennessee calls us
We arrive within 60 minutes
Someone answers our phone every hour of the day and night, holidays included. No answering service. Across the Tri-Cities we are on-site within 60 minutes, and we reach the Knoxville corridor the same day you call.
Free estimates, and nothing to sign for one
We come out, walk it with you, and charge nothing for the visit. You get the worst case up front. Then we work to come in under it.
We work for you, not your insurance carrier
A crew your carrier sends is under contract with them. When you hire us, we are under contract with you. That decides who we argue for when the scope gets set.
A named person owns your job
You get one person who knows your file, not whoever picks up. You will have their name before we hang up on the first call.
IICRC certified, licensed and insured in Tennessee
We are a family-owned crew based in Johnson City. We bill against the IICRC S500 standard, so every line traces back to something real.
Communities we serve across East Tennessee
Serving Johnson City and surrounding neighborhoods including Elizabethton, Jonesborough, and Kingsport, our ash cleanup team is ready to help residents tackle the heavy accumulation of fireplace and fire pit ash that builds up during the cooler fall months of September, when wood-burning season kicks back into full swing across the Tri-Cities region.
Conrad's Water Damage and Fire Restoration
Ash Cleanup Services
- Ash Cleanup
Zip Codes Served
Schedule a free estimate for ash cleanup
Send us the details and we will call you back with a time, not a window.
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Call for immediate assistance and service.
Ash Cleanup questions we answer most
The ones we get on almost every job.
How much does ash cleanup cost?
Ash cleanup is priced line by line against the current Xactimate list, which is the same cost tool most insurance carriers use, and we give you a worst-case not-to-exceed number up front before any work begins.
How soon can you get here?
We are on-site within 60 minutes, day or night, including weekends and holidays, anywhere in the Tri-Cities area or the Knoxville corridor.
Do you bill insurance directly?
We do not file your claim for you, since only you as the policyholder can do that, but we work the file directly with your adjuster and provide full documentation including 360 room scans, photos, video, and daily moisture logs so the claim moves instead of stalling.
What will you do to protect my home while you work?
During ash cleanup we take care to contain soot and residue so it does not spread to unaffected areas, and we document conditions throughout the job so you have a clear record of exactly how your home was protected and what was done each day.
Do you work on rentals and commercial property?
Yes, we work on residential, rental, and commercial properties, and we accept all insurance, so whether you are a homeowner, a landlord, or a business owner in Johnson City or anywhere in our service area, we can respond and get started.
Have a question? Call us, we're available. (423)-767-7229