Same-Day Fire Damage Restoration in Johnson City, TN
Need fire damage restoration in Johnson City, TN? We help with board ups, soot and ash cleanup, smoke odor removal and fire cleanup for residents of Johnson City.
- Free inspections and estimates
- We answer 24/7, on site in under an hour
- We work with all insurance companies
Fire and smoke damage services we run in Johnson City, TN
Soot on the walls of an older house, smoke that crossed into the next unit or ash through the kitchen: pick what you found to see how we clean it up in Johnson City.
Our fire cleanup process in Johnson City, TN
1You call our office
Call our 24/7 line once the fire department releases the building. A crew heads out from our Johnson City office. Until we arrive, do not wipe sooty walls or run the heat or air conditioning.
2We secure the building
We board up broken windows and forced doors and tarp any open roof, so the weather stops adding to the damage.
3We find where the smoke and water went
Smoke travels further than the fire, and the hoses leave water in the walls and floors. We check every room, including the ones that look clean, and photograph each one. In older homes near downtown, we record the plaster, original trim and hardwood before cleaning, because they often clean up better than people expect.
4We clean, dry and remove the smell
We take out the water, dry the structure, clean the soot and ash from the ceiling down, and treat the smoke smell at its source instead of covering it up.
5We handle the insurance paperwork
We write the estimate in Xactimate, the same software insurance companies use, and send your insurance company the photos, readings and scope it needs. If anything is not covered, financing is available.
Candy Shumaker
13 days ago
“I highly recommend Conrad’s Water Damage and Fire Restoration! They were professional, friendly, and great to work with. They did a wonderful job, communicated well, and made the whole process much less stressful. I really appreciate their hard work and attention to detail. If you ever need water damage services, I would definitely recommend giving them a call!”
We Accept All Insurance
When smoke crosses into the next unit in Johnson City, we scope each unit on its own. We do not read your policy, but we show where the smoke went, which usually decides it.
- Estimates written in Xactimate
- We build the file your insurer asks for
- Licensed and insured
Farmers Insurance
Allstate
AIG
USAA
Travelers
State Farm
Nationwide
Liberty Mutual
Erie Insurance
Church Mutual Insurance
Rosemary
a day ago
Conrads was extremely professional when they showed up for my leak in my bathroom. They got straight to work and made sure to inform me every step of the way of their process. They were very precise and dedicated with their work. They provide a quality service and would absolutely recommend if you are in the Murfreesboro area.
Dennis Konrad
a day ago
Conrads was very efficient when I called them out for an inspection of flooding in my basement. They worked tirelessly to resolve the issue and save my belongings. They set up their equipment and kept in great contact with me. Would definitely recommend if you are in the Murfreesboro area😀
Cayleb Brady
a day ago
Had a plumbing leak in the crawlspace. Shot out to conrads, and they were there in a jiffy. They were very professional and knowledgeable. I would highly recommend them for anyone that has water damage.
Why Johnson City homeowners hire us for fire damage restoration
On site within 60 minutes
A fire leaves the house open, and every night it stays open adds to the damage. Someone answers our phone day or night, holidays included, and because we are based in Johnson City, our emergency crews are on site within 60 minutes.
A free inspection, no commitment
We walk the house with you, show you what can be saved and what has to go, and put it in writing. The inspection is free, and you decide whether we do the work.
We accept all insurance
We work directly with your insurance company and handle the back and forth with your adjuster. If smoke reached a neighboring unit, we document each unit separately.
We document everything for your claim
We photograph every room, including the ones with only light smoke, and scan each one in 360, so your claim covers all of the damage.
Financing if you need it
Even a covered claim leaves a deductible, and some losses are not covered at all. Financing is available for either one, so you can spread the cost over time.
Ashley Coyle
16 days ago
“The team at Conrads under Mr. Franco Burcina were very professional, courteous and respectful of our home. We would highly recommend them to anyone needed Water or Fire restoration/remediation services.”
Ash and soot cleanup across Johnson City, TN
Our Johnson City fire work runs out along Watauga Road and Browns Mill Boulevard to the Carroll Creek side of the city.
Winged Deer Park and Willow Springs Park both sit inside that line, along with the streets that run either side of them.
Deliveries here use 37601, 37604 and 37614. If your address sits just outside the city, tell us the road and we can check it.
Dakota Carbaugh
13 days ago
“Such amazing service! Customer service is top tier had a water line bust and flood our basement and called Conrad’s and they came in no time! Definitely will continue to use this company and refer them to anyone that ever asks me for someone! Thank you guys again so much!!”
Conrad's Water Damage and Fire Restoration
Fire Damage Restoration Services
- Fire Damage Restoration
- Ash Cleanup
- Fire Cleanup
- Smoke Damage Cleanup
- Smoke Odor Removal
Zip Codes Served
Fire Damage Restoration in Johnson City Area
Get Your Quote
Get a free inspection for fire damage in Johnson City
Send us the details and we will call you back. If the building is open or unsafe, call our 24/7 line now.
- Free estimates
- Locally owned & operated
- Licensed & insured
Speak with the Conrad's Water Damage and Fire Restoration team now
(423) 767-7229
Fire restoration questions we hear in Johnson City, TN
The ones we get on almost every job.
How fast can you get to my Johnson City address after a fire?
Johnson City sits inside our emergency services 60 minute response time, holidays and nights included. The fire department will have the building first, so call us the moment they hand it back. Give us the street and a cross street, and say whether anyone is still inside.
What do fire calls in Johnson City usually turn out to be?
We see kitchen fires, heating equipment, electrical faults and the occasional chimney. What the call turns on is rarely the flame itself: the smoke reaches rooms the fire never entered, and that is most of what we end up cleaning and pricing.
Smoke reached the unit next to mine. Whose insurance claim is that in Johnson City?
We scope every unit the smoke reached and write each one separately, and the policies sort it out between them. We will not read your policy for you, but we will document exactly where the smoke went, which is usually what the question turns on.
Can I go back into my Johnson City house while you work?
Usually not on the first night. The fire department has to release the building, the power and the gas may be off, and loose soot is not something to breathe. Once we have cleaned and the air is running, most people are back well before the job finishes. Tell us if anyone at home has a breathing condition.
What can actually be saved after a fire in an older Johnson City home?
More than people expect. Hardwood, solid trim and plaster usually clean up, and the older houses near downtown are full of all three. What is charred, soaked through or porous tends to go. We write it item by item so you can see the reasoning rather than take our word for it.
The fire department used a lot of water in my Johnson City house. Who dries it?
We do, as part of the same job. A fast knockdown puts hose water into floors and walls, so we extract it and set dehumidifiers and air movers while the soot work starts. Drying usually runs three to five days, and someone comes back each day to read the moisture.
Our Johnson City house heats with gas. What should we check after a fire?
Leave the gas meter, the furnace and the water heater alone until the fire department or the gas company says the building is safe. Once it is released, we check the vents and returns, because a forced-air system can carry soot into rooms the fire never reached. Whatever we find goes into the written scope.
Have a question? Call us, we're available. (423)-767-7229