Technician leaning on a white work truck outside a brick ranch house, fire damage restoration in Oak Ridge, TN
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Same-Day Fire Damage Restoration in Oak Ridge, TN

Need fire damage restoration in Oak Ridge, TN? We help with board ups, soot and ash cleanup, smoke odor removal and fire cleanup for residents of Oak Ridge.

  • Free inspections and estimates
  • We answer 24/7, on site in under an hour
  • We work with all insurance companies
Our Services

Fire and smoke damage services across Oak Ridge, TN

Ash from a brush fire at the edge of the woods, smoke through an older house or soot on the ceiling: pick what fits to see how we handle it in Oak Ridge.

Our Process

How our fire damage restoration runs in Oak Ridge, TN

1You call our office

Call our 24/7 line once the fire department releases the building. We set a same-day arrival time with you on the call, and a crew heads out from the Tri-Cities. Until we arrive, do not wipe sooty walls or run the heat or air conditioning.

2We secure the building

We board up broken windows and forced doors and tarp any open roof, so the weather stops adding to the damage.

3We find where the smoke and water went

Smoke travels further than the fire, and the hoses leave water in the walls and floors. We check every room, including the ones that look clean, and photograph each one. Houses on the outer streets back onto the wooded Oak Ridge Reservation, so we check for smoke that came in from outside as well as from inside.

4We clean, dry and remove the smell

We take out the water, dry the structure, clean the soot and ash from the ceiling down, and treat the smoke smell at its source instead of covering it up.

5We handle the insurance paperwork

We write the estimate in Xactimate, the same software insurance companies use, and send your insurance company the photos, readings and scope it needs. If anything is not covered, financing is available.

Technician in a respirator sponging soot off a hallway ceiling, fire damage restoration in Oak Ridge, TN
Jazmin

Jazmin

5 days ago

“I highly recommend Conrad’s Water Damage & Fire Restoration! From start to finish, the experience was excellent. Their team was professional, friendly, knowledgeable, and truly cared about making a stressful situation as easy as possible. They communicated well, paid attention to detail, and made sure everything was handled with care.”

We Accept All Insurance

The cause of an Oak Ridge fire decides which part of your policy answers, so we record the origin the fire department gave. Smoke damage without flames is still a loss.

  • Estimates written in Xactimate
  • We build the file your insurer asks for
  • Licensed and insured
Farmers Insurance logoFarmers Insurance
Allstate logoAllstate
AIG logoAIG
USAA logoUSAA
Travelers logoTravelers
State Farm logoState Farm
Nationwide logoNationwide
Liberty Mutual logoLiberty Mutual
Erie Insurance logoErie Insurance
Church Mutual Insurance logoChurch Mutual Insurance
Our Reviews

Oak Ridge fire and smoke work, in customers' words

5.0 out of 5,Excellent
Ali Gross

Ali Gross

2 days ago

We had a great experience with Conrad’s! Jordan was great!
Braydon Gowin

Braydon Gowin

2 days ago

Jordan was amazing and he’s a very nice employee
Cory Dillon

Cory Dillon

2 days ago

Jordan is an amazing person. Definitely recommended.
Why Us

Why Oak Ridge homeowners hire us for fire damage restoration

Same-day response

A fire leaves the house open, and every night it stays open adds to the damage. Someone answers our phone day or night, holidays included. Our crews drive out from the Tri-Cities, so we set a same-day arrival time with you on the call.

A free inspection, no commitment

We walk the house with you, show you what can be saved and what has to go, and put it in writing. The inspection is free, and you decide whether we do the work.

We accept all insurance

We work directly with your insurance company and handle the back and forth with your adjuster. If smoke reached a neighboring unit, we document each unit separately.

We document everything for your claim

We photograph every room, including the ones with only light smoke, and scan each one in 360, so your claim covers all of the damage.

Financing if you need it

Even a covered claim leaves a deductible, and some losses are not covered at all. Financing is available for either one, so you can spread the cost over time.

Technician reviewing a tablet report with a homeowner at a kitchen table, fire damage restoration in Oak Ridge, TN
Candy Shumaker

Candy Shumaker

20 days ago

“I highly recommend Conrad’s Water Damage and Fire Restoration! They were professional, friendly, and great to work with. They did a wonderful job, communicated well, and made the whole process much less stressful. I really appreciate their hard work and attention to detail. If you ever need water damage services, I would definitely recommend giving them a call!”

Wooded hills and a river valley town with research buildings at sunset, fire damage restoration in Oak Ridge, TN
Service Areas

Smoke odor removal and board up work in Oak Ridge, TN

Fire work takes us the length of Oak Ridge, from the Turnpike stations at either end of town out to Tuskegee Drive and the technology park on the western edge.

It covers the streets around Oak Ridge National Laboratory and the Y-12 complex, and the outer roads where gardens run up against the wooded Reservation boundary.

There is one zip code here, 37830, and the city line runs across two counties. If the fire started in brush or in an outbuilding, say so when you call.

Ashley Coyle

Ashley Coyle

23 days ago

“The team at Conrads under Mr. Franco Burcina were very professional, courteous and respectful of our home. We would highly recommend them to anyone needed Water or Fire restoration/remediation services.”

Conrad's Water Damage and Fire Restoration

2909 E Oakland Ave, Suite 3,
Johnson City, TN 37601
Working Hours:
Mon - Sun: 12:00am - 11:59pm

Fire Damage Restoration Services

  • Fire Damage Restoration
  • Ash Cleanup
  • Fire Cleanup
  • Smoke Damage Cleanup
  • Smoke Odor Removal

Zip Codes Served

37830

Get Your Quote

Get a free inspection for fire damage in Oak Ridge

Send us the details and we will call you back. If the building is open or unsafe, call our 24/7 line now.

  • Free estimates
  • Locally owned & operated
  • Licensed & insured

A member of our team will call you back to set a time.

Speak with the Conrad's Water Damage and Fire Restoration team now

(423) 767-7229

FAQs

Oak Ridge, TN fire cleanup questions we get

The ones we get on almost every job.

How quickly can you be in Oak Ridge after a fire?

Same day. We book the window with you before the call ends, and a person answers overnight and on holidays. Tell us the street, and whether the fire department has handed the building back yet.

A brush fire came up to my Oak Ridge house but nothing inside burned. Is that a claim?

It usually is. Smoke gets in through vents, eaves and any opening, and it settles on everything inside whether or not a flame crossed the wall. We run an inspection, record what it reached, and write the scope for that alone. Smoke damage without fire damage is still a loss.

How does the claims process work if the fire started outside my Oak Ridge home?

The cause decides which part of your policy answers, so the first question your carrier asks is where it started. We record the origin the fire department gave, what the fire reached, what the smoke reached and what the hoses wet, and the insurance claim runs off that one file rather than three.

My Oak Ridge house is an older one. Does that change the fire cleanup?

It changes how carefully we look. In an older house the soot works into woodwork, into joints and into cavities a newer build does not have, so the inspection runs longer and the list of what we scope is longer with it. We agree that list with you before anything comes out.

Does an Oak Ridge estimate cost me anything?

No. The visit is free, the written scope is free, and it is yours to keep whether you use us or not. Our price is our price, so the figure does not move because a carrier is paying. Some people take it away and think about it for a week, which is fine.

What should I avoid touching after a fire in my Oak Ridge home?

Do not wipe soot from walls, ceilings or furniture, since it smears and sets. Leave the heating and air system off, and do not switch on lights or ceiling fans in wet or smoky rooms until the power has been checked. Keep a list of anything you have to move for safety.

Who handles the water left from fighting a fire in an Oak Ridge home?

We do. Water from the fire hoses soaks into floors, walls and the crawlspace, and it can start mold if it sits. We extract it, set dehumidifiers and air movers, and dry the house while the soot work goes on, usually over three to five days.

Have a question? Call us, we're available. (423)-767-7229