Franco Burcina kneeling with a moisture meter against a living room wall, structural drying in East Tennessee
Google rating:
Excellent

Same-Day Structural Drying in East Tennessee

Is the water gone, but the floor still feels cold or the room smells damp? Water hides in walls, subfloor and framing, and it leads to mold if it stays. We dry it out and check it every day until it is dry. Call any hour. The inspection is free.

  • Free inspections and estimates
  • We answer 24/7, on site in under an hour
  • We work with all insurance companies
Our process

How we handle structural drying in East Tennessee

  1. 1

    Call and tell us what got wet and when. Someone answers at any hour. In the Tri-Cities our emergency crews are on site within 60 minutes, and we reach the Knoxville corridor the same day.

  2. 2

    At the free inspection, we check the walls, subfloor, framing and crawlspace with moisture meters and a thermal camera, and map where the water reached.

  3. 3

    We take a reading from a dry area of the same material elsewhere in the house. That reading is the target, so we know when your home is dry.

  4. 4

    We set air movers and dehumidifiers, and we use rescue mats under hardwood to dry the floor from below. That can save a floor that would otherwise have to come out.

  5. 5

    A technician comes back every day to check the readings and move equipment. Most jobs take three to five days. We write the estimate in Xactimate, the same software insurance companies use, and we work directly with your insurance company on the claim. If something is not covered, financing is available.

Air movers and a dehumidifier drying a room with the lower drywall cut away, structural drying in East Tennessee
Dakota Carbaugh

Dakota Carbaugh

13 days ago

“Such amazing service! Customer service is top tier had a water line bust and flood our basement and called Conrad’s and they came in no time! Definitely will continue to use this company and refer them to anyone that ever asks me for someone! Thank you guys again so much!!”

We Accept All Insurance

An adjuster may ask why the drying took as long as it did. We log readings at the same points each day, so the claim shows when each material reached dry.

  • Estimates written in Xactimate
  • We build the file your insurer asks for
  • Licensed and insured
Farmers Insurance logoFarmers Insurance
Allstate logoAllstate
AIG logoAIG
USAA logoUSAA
Travelers logoTravelers
State Farm logoState Farm
Nationwide logoNationwide
Liberty Mutual logoLiberty Mutual
Erie Insurance logoErie Insurance
Church Mutual Insurance logoChurch Mutual Insurance
Our reviews

What East Tennessee homeowners say about Conrad’s

Reviews from folks who called us after water, fire, storm or mold damage.

5.0 out of 5,Excellent
Cayleb Brady

Cayleb Brady

a day ago

Had a plumbing leak in the crawlspace. Shot out to conrads, and they were there in a jiffy. They were very professional and knowledgeable. I would highly recommend them for anyone that has water damage.
Johanna DePriest

Johanna DePriest

a day ago

Reached out to Conrad’s because we had a leak behind the shower. They came out super quick and were very professional and inclusive during the whole process! You can tell the team knows what they’re doing and they enjoy what they do! Will be recommending them to all my friends and family that need water mitigation work done in the future!
Jill Hoover

Jill Hoover

a day ago

I had a leak that ended up with water damage and was able to find availability with Conrad's. TK answered and responded quickly! Her customer service is absolutely top notch and I highly recommend Conrad's!
Why us

Why homeowners call us for structural drying

On site within 60 minutes

Wet framing and drywall can start to grow mold within a couple of days. In the Tri-Cities our emergency crews are on site within 60 minutes, day or night, and we reach the Knoxville corridor the same day.

A free inspection, no commitment

We measure what is wet, tell you what needs drying and about how long it will take, and put it in writing. You decide whether we do the work.

We dry it to a number

The equipment comes out when the readings match a dry area of your home, not when the calendar says so.

We accept all insurance

We work directly with your insurance company and log every daily reading, so your claim shows why the drying took as long as it did.

Family owned and IICRC certified

We are a family-owned crew out of Johnson City, and our structural drying follows IICRC standards.

Technician reviewing a tablet report with a homeowner at a kitchen table, structural drying in East Tennessee
Rosemary

Rosemary

Yesterday

“Conrads was extremely professional when they showed up for my leak in my bathroom. They got straight to work and made sure to inform me every step of the way of their process. They were very precise and dedicated with their work. They provide a quality service and would absolutely recommend if you are in the Murfreesboro area.”

Brick downtown main street with shops, parked cars and mountains beyond, structural drying in East Tennessee
Service areas

Communities we serve across East Tennessee

We dry water-damaged buildings in homes and businesses across the Tri-Cities and the Knoxville corridor, from Johnson City, Kingsport and Bristol to Knoxville and Morristown. Call any hour to check whether we cover your address.

Dennis Konrad

Dennis Konrad

Yesterday

“Conrads was very efficient when I called them out for an inspection of flooding in my basement. They worked tirelessly to resolve the issue and save my belongings. They set up their equipment and kept in great contact with me. Would definitely recommend if you are in the Murfreesboro area😀”

Conrad's Water Damage and Fire Restoration

2909 E Oakland Ave, Suite 3,
Johnson City, TN 37601
Working Hours:
Mon - Sun: 12:00am - 11:59pm

Structural Drying Services

  • Structural Drying

Schedule Free Estimate

Schedule a free structural drying inspection

Tell us what got wet and when, and we will call you back to book the inspection.

  • Free estimates
  • Locally owned & operated
  • Licensed & insured

A member of our team will call you back to go over the details.

Speak with the Conrad's Water Damage and Fire Restoration team now

(423) 767-7229

FAQs

Structural drying questions we answer most

The ones we get on almost every job.

How long does drying take?

Most jobs run three to five days, and we will not know yours until we see how the materials respond. Plaster, hardwood and a wall cavity give water up at very different speeds. We read the same points daily and tell you where you are, so the end date stops being a guess after about day two.

Can I turn the fans off at night? They are loud.

Please do not. Air movers and dehumidifiers only work while they run, and a night off can add a day to the job. Tell us which rooms you need to sleep in and we will rearrange the equipment and close doors rather than switch anything off.

How do you know when it is actually dry?

We compare the wet material against a dry sample of the same material elsewhere in your house. When the two readings meet and hold, the structure is dry and the equipment comes out. That is the IICRC method, and it is why we take a reading every day instead of running fans for a set number of days.

Do you have to open up my walls?

Sometimes, and we try the less invasive option first. Drilling small holes behind the baseboard often lets us dry a wall cavity without taking the drywall out. If the insulation is saturated or the readings will not move, the wet section has to come out, and we show you the numbers before we cut.

Will mold grow if the drying is slow?

It can. Mold growth needs moisture and time, which is exactly what a slow dry-out gives it, so the first days matter more than the last. If we find growth already established, that is mold remediation rather than drying, and we will tell you which one you are looking at.

Have a question? Call us, we're available. (423)-767-7229