Technician leaning on a white work truck outside a brick ranch house, water damage restoration in Kingsport, TN
Google rating:
Excellent

Same-Day Water Damage Restoration in Kingsport, TN

Need water damage restoration in Kingsport, TN? We help with water extraction, flood cleanup, structural drying and mold remediation for residents of Kingsport.

  • Free inspections and estimates
  • We answer 24/7, on site in under an hour
  • We work with all insurance companies
Our Services

Water damage restoration services for Kingsport, TN

Water across a low floor after hard rain, a line that burst in a freeze or a wet crawlspace: choose what you are dealing with to see how we work it in Kingsport.

Our Process

How our water removal crews work in Kingsport, TN

1You call our office

Call our 24/7 line and tell us where the water is showing. We will talk you through shutting off the water. A crew heads out from our Johnson City office. Until we arrive, stay away from wet outlets and keep children and pets out of the wet rooms.

2We find where the water went

Water travels further than the stain you can see. We check walls, floors and the crawlspace with moisture meters and photograph every room. When Reedy Creek runs high, water that comes in low can sit under the flooring, so we check beneath the finish, not just on top.

3We take the water out

We extract the standing water first, because nothing dries while water is sitting. Then we remove only what cannot be saved, such as soaked carpet pad.

4We dry it out

Air movers, dehumidifiers and rescue mats under the floor dry the structure, usually in three to five days. A technician comes back every day to check the readings and move equipment until every room reads dry.

5We handle the insurance paperwork

We write the estimate in Xactimate, the same software insurance companies use, and send your insurance company the photos, readings and scope it needs. If anything is not covered, financing is available.

Technician setting an air mover by a flood-cut wall with a dehumidifier running, water damage restoration in Kingsport, TN
Dakota Carbaugh

Dakota Carbaugh

13 days ago

“Such amazing service! Customer service is top tier had a water line bust and flood our basement and called Conrad’s and they came in no time! Definitely will continue to use this company and refer them to anyone that ever asks me for someone! Thank you guys again so much!!”

We Accept All Insurance

If you rent out a Kingsport house, the owner and the tenant may each have a claim. We settle who is paying at the estimate and scope it so each claim gets what it needs.

  • Estimates written in Xactimate
  • We build the file your insurer asks for
  • Licensed and insured
Farmers Insurance logoFarmers Insurance
Allstate logoAllstate
AIG logoAIG
USAA logoUSAA
Travelers logoTravelers
State Farm logoState Farm
Nationwide logoNationwide
Liberty Mutual logoLiberty Mutual
Erie Insurance logoErie Insurance
Church Mutual Insurance logoChurch Mutual Insurance
Our Reviews

What Kingsport, TN customers say about our flood cleanup

5.0 out of 5,Excellent
Jill Hoover

Jill Hoover

a day ago

I had a leak that ended up with water damage and was able to find availability with Conrad's. TK answered and responded quickly! Her customer service is absolutely top notch and I highly recommend Conrad's!
Merrilyn Ashley-Biggus

Merrilyn Ashley-Biggus

3 days ago

Very professional group. They came out took care of the water damage in my ceiling caused by a HVAC installation mistake. Appreciated their knowledge, expertise and professionalism. Would highly recommend them.
Timothy Tribble

Timothy Tribble

a week ago

Has some pipes burst in my laundry room. Looked up conrads and they responded ASAP. At my place with in the hour to extract the water. Saved my walls and flooring!! 10/10 would highly recommend to everyone. Super nice and efficient working team.
Why Us

Why Kingsport homeowners hire us for water damage restoration

On site within 60 minutes

Water keeps spreading into floors and walls while it sits, so the first hours matter most. Someone answers our phone day or night, holidays included, and from our Johnson City office, our emergency crews are on site within 60 minutes in Kingsport.

A free inspection, no commitment

We find where the water went, show you what can be dried and what has to come out, and put it in writing. The inspection is free, and you decide whether we do the work.

We accept all insurance

We work directly with your insurance company and handle the back and forth with your adjuster. If you rent, we help sort out whether the claim belongs to you or your landlord.

We document everything for your claim

We photograph every room, scan it in 360 and log a moisture reading each day, so your claim shows all of the damage, including what is hidden in the walls and floors.

Financing if you need it

Even a covered claim leaves a deductible, and some losses are not covered at all. Financing is available for either one, so you can spread the cost over time.

Technician reviewing a tablet report with a homeowner at a kitchen table, water damage restoration in Kingsport, TN
Cayleb Brady

Cayleb Brady

Yesterday

“Had a plumbing leak in the crawlspace. Shot out to conrads, and they were there in a jiffy. They were very professional and knowledgeable. I would highly recommend them for anyone that has water damage.”

Small city along a river at sunset, with a bridge and wooded hills, water damage restoration in Kingsport, TN
Service Areas

Water extraction and structural drying across Kingsport, TN

We work Kingsport from downtown and Church Circle out to Lynn Garden, Ridgefields and Preston Forest, and the city limits reach west into Hawkins County.

That takes in the streets along the Holston, the Greenbelt, and the roads climbing toward Bays Mountain Park.

Our Kingsport zip codes are 37660, 37663, 37664 and 37665. Not sure your address counts? Send the street name and we can check it.

Johanna DePriest

Johanna DePriest

Yesterday

“Reached out to Conrad’s because we had a leak behind the shower. They came out super quick and were very professional and inclusive during the whole process! You can tell the team knows what they’re doing and they enjoy what they do! Will be recommending them to all my friends and family that need water mitigation work done in the future!”

Conrad's Water Damage and Fire Restoration

2909 E Oakland Ave, Suite 3,
Johnson City, TN 37601
Working Hours:
Mon - Sun: 12:00am - 11:59pm

Water Damage Restoration Services

  • Water Damage Restoration
  • Water Extraction
  • Flood Cleanup
  • Structural Drying
  • Mold Remediation

Zip Codes Served

37660376633766437665

Get Your Quote

Get a free inspection for water damage in Kingsport

Send us the details and we will call you back. If water is still running, call our 24/7 line now.

  • Free estimates
  • Locally owned & operated
  • Licensed & insured

A member of our team will call you back to set a time.

Speak with the Conrad's Water Damage and Fire Restoration team now

(423) 767-7229

FAQs

What Kingsport, TN callers ask about water damage

The ones we get on almost every job.

How quickly can you reach my Kingsport address?

Our emergency services 60 minute response time covers Kingsport around the clock, holidays as well. Give us the street and say what is leaking, and someone will walk you to the shut-off while a truck is loading. A cross street helps if your road is one of the older ones off the circle.

Where does water damage in Kingsport usually start?

Most calls come from inside the house. A burst supply line after a hard freeze, a tank that finally rusted through, a braided hose behind the washer, a toilet left running. The rest follow weather. Two or three inches of rain in a few hours will put water over the low downtown streets, and from there it goes into crawlspaces.

I rent out a house in Kingsport. Who files the claim?

Whoever is paying, and we settle that at the estimate rather than halfway through the drying. We deal with the owner, the tenant or both, and we write the scope so each insurance claim gets what it needs.

Can I stay in my Kingsport house while it dries?

Most of the time, yes. Clean water caught early is a noisy inconvenience rather than a health problem, though the fans and dehumidifiers make the house warm and loud. Standing water left for days changes the answer, and so does anything that backed out of a drain, and we will say so on the spot. Ask us about anyone in the house with breathing trouble.

If I get an estimate in Kingsport, am I committed?

No. You get the visit and the written scope at no cost, and what we write is yours to keep, to sit on, or to hand to another company. Nobody signs anything before deciding to start the work. Knowing the number first is often the point of the call.

Water from Reedy Creek got into my Kingsport building. Is that cleaned up differently from a burst pipe?

Yes. Water that comes in from outside after a storm is treated as dirty, because it carries whatever it picked up on the way. More of the soaked material comes out, and we clean and treat surfaces before we dry. Ask your adjuster early how outside water is handled, since a flood and a burst pipe are often treated differently.

Can you dry a Kingsport house built before 1960 without tearing out the walls?

Often, yes. About a third of the houses in Kingsport went up before 1960, and older walls and floors can often dry in place when the water is pulled out quickly. We measure first, then use air movers, dehumidifiers and rescue mats under the floor. We only cut out what the readings say will not dry.

Have a question? Call us, we're available. (423)-767-7229