Technician leaning on a white work truck outside a brick ranch house, fire damage restoration in Kingsport, TN
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Same-Day Fire Damage Restoration in Kingsport, TN

Need fire damage restoration in Kingsport, TN? We help with board ups, soot and ash cleanup, smoke odor removal and fire cleanup for residents of Kingsport.

  • Free inspections and estimates
  • We answer 24/7, on site in under an hour
  • We work with all insurance companies
Our Services

Fire and smoke damage services for Kingsport, TN

Smoke that rode the ductwork into far rooms, soot on a shop ceiling or ash after a kitchen fire: choose what fits to see how we handle it in Kingsport.

Our Process

How our fire cleanup crews work in Kingsport, TN

1You call our office

Call our 24/7 line once the fire department releases the building. A crew heads out from our Johnson City office. Until we arrive, do not wipe sooty walls or run the heat or air conditioning. We cover all of Kingsport, from Church Circle to Lynn Garden, so give us the street and a cross street and the crew comes straight to you.

2We secure the building

We board up broken windows and forced doors and tarp any open roof, so the weather stops adding to the damage.

3We find where the smoke and water went

Smoke travels further than the fire, and the hoses leave water in the walls and floors. We check every room, including the ones that look clean, and photograph each one.

4We clean, dry and remove the smell

We take out the water, dry the structure, clean the soot and ash from the ceiling down, and treat the smoke smell at its source instead of covering it up.

5We handle the insurance paperwork

We write the estimate in Xactimate, the same software insurance companies use, and send your insurance company the photos, readings and scope it needs. If anything is not covered, financing is available.

Technician in a respirator carrying bagged debris out of a burned room, fire damage restoration in Kingsport, TN
Candy Shumaker

Candy Shumaker

13 days ago

“I highly recommend Conrad’s Water Damage and Fire Restoration! They were professional, friendly, and great to work with. They did a wonderful job, communicated well, and made the whole process much less stressful. I really appreciate their hard work and attention to detail. If you ever need water damage services, I would definitely recommend giving them a call!”

We Accept All Insurance

Kingsport shops and offices get scoped the same way as a house after a fire, so the claim reads the way a carrier expects. Our price stays the same whoever pays it.

  • Estimates written in Xactimate
  • We build the file your insurer asks for
  • Licensed and insured
Farmers Insurance logoFarmers Insurance
Allstate logoAllstate
AIG logoAIG
USAA logoUSAA
Travelers logoTravelers
State Farm logoState Farm
Nationwide logoNationwide
Liberty Mutual logoLiberty Mutual
Erie Insurance logoErie Insurance
Church Mutual Insurance logoChurch Mutual Insurance
Our Reviews

What Kingsport, TN customers say about our smoke damage cleanup

5.0 out of 5,Excellent
Rosemary

Rosemary

a day ago

Conrads was extremely professional when they showed up for my leak in my bathroom. They got straight to work and made sure to inform me every step of the way of their process. They were very precise and dedicated with their work. They provide a quality service and would absolutely recommend if you are in the Murfreesboro area.
Dennis Konrad

Dennis Konrad

a day ago

Conrads was very efficient when I called them out for an inspection of flooding in my basement. They worked tirelessly to resolve the issue and save my belongings. They set up their equipment and kept in great contact with me. Would definitely recommend if you are in the Murfreesboro area😀
Cayleb Brady

Cayleb Brady

a day ago

Had a plumbing leak in the crawlspace. Shot out to conrads, and they were there in a jiffy. They were very professional and knowledgeable. I would highly recommend them for anyone that has water damage.
Why Us

Why Kingsport homeowners hire us for fire damage restoration

On site within 60 minutes

A fire leaves the house open, and every night it stays open adds to the damage. Someone answers our phone day or night, holidays included, and from our Johnson City office, our emergency crews are on site within 60 minutes in Kingsport.

A free inspection, no commitment

We walk the house with you, show you what can be saved and what has to go, and put it in writing. The inspection is free, and you decide whether we do the work.

We accept all insurance

We work directly with your insurance company and handle the back and forth with your adjuster. If smoke reached a neighboring unit, we document each unit separately.

We document everything for your claim

We photograph every room, including the ones with only light smoke, and scan each one in 360, so your claim covers all of the damage.

Financing if you need it

Even a covered claim leaves a deductible, and some losses are not covered at all. Financing is available for either one, so you can spread the cost over time.

Technician shaking hands with a homeowner on a front porch, fire damage restoration in Kingsport, TN
Ashley Coyle

Ashley Coyle

16 days ago

“The team at Conrads under Mr. Franco Burcina were very professional, courteous and respectful of our home. We would highly recommend them to anyone needed Water or Fire restoration/remediation services.”

Small city along a river at sunset, with a bridge and wooded hills, fire damage restoration in Kingsport, TN
Service Areas

Board ups and smoke odor removal across Kingsport, TN

Kingsport jobs run from downtown out to Ridgefields, Allandale, Bloomingdale and Highland Park, and the line carries on over the Hawkins County side.

Netherland Inn on the Holston, the approach roads to Bays Mountain Park and the older blocks on the north side all sit within it.

Kingsport mail runs through 37660, 37663, 37664 and 37665. Give us the road name and we can tell you whether it falls inside the line.

Dakota Carbaugh

Dakota Carbaugh

13 days ago

“Such amazing service! Customer service is top tier had a water line bust and flood our basement and called Conrad’s and they came in no time! Definitely will continue to use this company and refer them to anyone that ever asks me for someone! Thank you guys again so much!!”

Conrad's Water Damage and Fire Restoration

2909 E Oakland Ave, Suite 3,
Johnson City, TN 37601
Working Hours:
Mon - Sun: 12:00am - 11:59pm

Fire Damage Restoration Services

  • Fire Damage Restoration
  • Ash Cleanup
  • Fire Cleanup
  • Smoke Damage Cleanup
  • Smoke Odor Removal

Zip Codes Served

37660376633766437665

Get Your Quote

Get a free inspection for fire damage in Kingsport

Send us the details and we will call you back. If the building is open or unsafe, call our 24/7 line now.

  • Free estimates
  • Locally owned & operated
  • Licensed & insured

A member of our team will call you back to set a time.

Speak with the Conrad's Water Damage and Fire Restoration team now

(423) 767-7229

FAQs

Fire restoration questions Kingsport, TN callers ask

The ones we get on almost every job.

When would a crew reach my Kingsport property?

Kingsport is inside our emergency services 60 minute response time, day or night and on holidays. Call when the engines arrive rather than waiting for them to leave. A crew can be moving while the scene is still active, and that saves you a night of the building standing open.

What does fire damage in a Kingsport house usually involve?

Three things at once, normally. There is the fire itself, the smoke that went everywhere the fire did not, and the water the hose lines left behind. Our inspection covers all three, because drying the structure and cleaning the soot are the same job on the same clock.

My Kingsport shop burned. Do you work on commercial buildings?

Yes. Storefronts, shops and offices are as much a part of what we do as houses. We board up and secure the building first, then scope it the way we would a house, in Xactimate, so the insurance claim reads the way your carrier expects.

Will the smoke odor come out of my Kingsport home?

We treat it in stages. First we remove what is holding the odor, then clean what stays, then run odor removal across the air and the surfaces. Most of it goes with the source. If something still carries it once the structure is dry, we come back and work it again rather than leave you with it.

Does an estimate in Kingsport cost me anything?

No. Neither the visit nor the written scope is charged for, and the paper is yours to file, to ignore, or to show somebody else. Our price is our price, whether a carrier pays it or you do. You sign only when you decide to start.

Who boards up my Kingsport house after the fire department leaves?

We do. A burned house often stands open with broken windows or a vented roof, so we board up and secure the building on the first visit. That keeps weather and people out while the claim gets started, and the board-up goes into the same file as the cleanup.

Can soot be cleaned off the walls of a Kingsport rental?

Light soot often cleans off with dry sponges and the right cleaner, as long as nobody wipes it with a wet rag first, which smears it into the paint. Heavier soot can leave a stain behind even after cleaning. We test a patch in each room and write down which walls clean and which need more, so the landlord and the tenant see the same scope.

Have a question? Call us, we're available. (423)-767-7229