Same-Day Water Damage Restoration in Knoxville, TN
Need water damage restoration in Knoxville, TN? We help with water extraction, flood cleanup, structural drying and mold remediation for residents of Knoxville.
- Free inspections and estimates
- We answer 24/7, on site in under an hour
- We work with all insurance companies
What our water damage cleanup covers in Knoxville, TN
Stormwater in a basement near the Old City, a leak in a rented unit or a drain that backed up: pick what you are seeing to find out how we handle it in Knoxville.
Our water extraction process in Knoxville, TN
1You call our office
Call our 24/7 line and tell us where the water is showing. We will talk you through shutting off the water. We set a same-day arrival time with you on the call, and a crew heads out from the Tri-Cities. Until we arrive, stay away from wet outlets and keep children and pets out of the wet rooms.
2We find where the water went
Water travels further than the stain you can see. We check walls, floors and the crawlspace with moisture meters and photograph every room. In older neighborhoods like Old North Knoxville and Fourth and Gill, original floors and plaster hold water differently from drywall, so we measure each one.
3We take the water out
We extract the standing water first, because nothing dries while water is sitting. Then we remove only what cannot be saved, such as soaked carpet pad.
4We dry it out
Air movers, dehumidifiers and rescue mats under the floor dry the structure, usually in three to five days. A technician comes back every day to check the readings and move equipment until every room reads dry.
5We handle the insurance paperwork
We write the estimate in Xactimate, the same software insurance companies use, and send your insurance company the photos, readings and scope it needs. If anything is not covered, financing is available.
Dakota Carbaugh
13 days ago
“Such amazing service! Customer service is top tier had a water line bust and flood our basement and called Conrad’s and they came in no time! Definitely will continue to use this company and refer them to anyone that ever asks me for someone! Thank you guys again so much!!”
We Accept All Insurance
In an older Knoxville house, a carrier wants the sudden loss kept apart from ordinary wear. Our moisture map and room scans show which damage the water caused.
- Estimates written in Xactimate
- We build the file your insurer asks for
- Licensed and insured
Farmers Insurance
Allstate
AIG
USAA
Travelers
State Farm
Nationwide
Liberty Mutual
Erie Insurance
Church Mutual Insurance
Jill Hoover
a day ago
I had a leak that ended up with water damage and was able to find availability with Conrad's. TK answered and responded quickly! Her customer service is absolutely top notch and I highly recommend Conrad's!
Merrilyn Ashley-Biggus
3 days ago
Very professional group. They came out took care of the water damage in my ceiling caused by a HVAC installation mistake. Appreciated their knowledge, expertise and professionalism. Would highly recommend them.
Timothy Tribble
a week ago
Has some pipes burst in my laundry room. Looked up conrads and they responded ASAP. At my place with in the hour to extract the water. Saved my walls and flooring!! 10/10 would highly recommend to everyone. Super nice and efficient working team.
Why Knoxville homeowners hire us for water damage restoration
Same-day response
Water keeps spreading into floors and walls while it sits, so the first hours matter most. Someone answers our phone day or night, holidays included. Our crews drive out from the Tri-Cities, so we set a same-day arrival time with you on the call.
A free inspection, no commitment
We find where the water went, show you what can be dried and what has to come out, and put it in writing. The inspection is free, and you decide whether we do the work.
We accept all insurance
We work directly with your insurance company and handle the back and forth with your adjuster. If you rent, we help sort out whether the claim belongs to you or your landlord.
We document everything for your claim
We photograph every room, scan it in 360 and log a moisture reading each day, so your claim shows all of the damage, including what is hidden in the walls and floors.
Financing if you need it
Even a covered claim leaves a deductible, and some losses are not covered at all. Financing is available for either one, so you can spread the cost over time.
Cayleb Brady
Yesterday
“Had a plumbing leak in the crawlspace. Shot out to conrads, and they were there in a jiffy. They were very professional and knowledgeable. I would highly recommend them for anyone that has water damage.”
Structural drying and sewage cleanup across Knoxville, TN
Knoxville work runs from Old North Knoxville, Fourth and Gill and Parkridge out to Bearden, Sequoyah Hills, Fountain City and South Knoxville, basements and crawlspaces included.
That takes in the streets around the University of Tennessee and Fort Sanders, Market Square and the Old City, Chilhowee Park and Fort Dickerson Park.
Our Knoxville zip codes run 37902, 37912, 37914, 37916, 37917, 37918, 37919, 37920 and 37921. On the edge of one of those? Call and we will place you.
Johanna DePriest
Yesterday
“Reached out to Conrad’s because we had a leak behind the shower. They came out super quick and were very professional and inclusive during the whole process! You can tell the team knows what they’re doing and they enjoy what they do! Will be recommending them to all my friends and family that need water mitigation work done in the future!”
Conrad's Water Damage and Fire Restoration
Water Damage Restoration Services
- Water Damage Restoration
- Water Extraction
- Flood Cleanup
- Structural Drying
- Mold Remediation
Zip Codes Served
Water Damage Restoration in Knoxville Area
Get Your Quote
Get a free inspection for water damage in Knoxville
Send us the details and we will call you back. If water is still running, call our 24/7 line now.
- Free estimates
- Locally owned & operated
- Licensed & insured
Speak with the Conrad's Water Damage and Fire Restoration team now
(423) 767-7229
Water damage restoration questions from Knoxville, TN
The ones we get on almost every job.
How fast can you get to my Knoxville home?
Same day. The crews set out from the Tri-Cities end of the corridor, so we set an arrival time with you on the call. The line is staffed through the night and on holidays. Say which room the water is in and we will walk you through the shut-off while the van loads.
What causes most water damage in Knoxville homes?
Two different stories. The household one is a supply line that burst in a cold snap, a water heater at the end of its life, or a toilet left running. The city one is drainage: First Creek and Second Creek run beneath downtown, and the city blames its flash flooding on pipes too small for the volume a hard rain brings. Low ground takes it first.
Most of my Knoxville street is rented. Do you take those jobs?
Yes, that is a big part of the work here. More Knoxville households rent than own, so the first thing we settle is who is making the claim, you or the owner, and we put the scope in front of whoever that is.
My Knoxville house is older than the drains outside it. Does that change the claim?
It changes what we have to show. One in eight homes here went up before 1940, and in a house that old a carrier wants the sudden loss separated from ordinary wear. The moisture map and the 360 scan do that job, which is why we record every room before a fan goes down.
Does a free Knoxville estimate commit me to anything?
No. An estimate is a document, not a commitment, and you owe us nothing for producing it. Some people book us the same afternoon. Others take the written figure away, sit with it, and decide later whether an insurance claim is worth opening at all. Both are fine by us.
Water came up through a floor drain in my Knoxville basement during a storm. Is that sewage?
Treat it as if it is. Water that backs up through a floor drain in heavy rain can carry sewage from the line, so soaked carpet and pad usually come out, and we clean and disinfect before drying. Keep people and pets out of the area until it has been cleaned.
Can you dry an old house in Fourth and Gill or Old North Knoxville?
Yes. Most houses in those districts went up between the 1880s and 1940, often with plaster walls and old wood floors. We dry those materials in place wherever the readings allow and record each room with 360 scans and moisture maps. Nothing original comes out until we have talked it through with you.
Have a question? Call us, we're available. (423)-767-7229