Technician boarding up a broken window after a storm, with branches on the lawn, storm damage restoration in East Tennessee
Google rating:
Excellent

Same-Day Storm Damage Restoration in East Tennessee

Did wind take part of the roof, a tree come through, or rain get in somewhere it never has before? We cover the opening first, then take out the water and dry the inside. Call any hour. The inspection is free.

  • Free inspections and estimates
  • We answer 24/7, on site in under an hour
  • We work with all insurance companies
Our process

How we handle storm damage restoration in East Tennessee

  1. 1

    Move valuables away from the opening if it is safe, and stay clear of downed lines and damaged ceilings. Then call. Someone answers at any hour. In the Tri-Cities our emergency crews are on site within 60 minutes, and we reach the Knoxville corridor the same day.

  2. 2

    First we board up and tarp the opening, so no more weather gets in.

  3. 3

    We photograph the damage before anything is covered, then record every room. Storm claims often turn on where the water came in, so we capture it while the evidence is still there.

  4. 4

    Then we take out the water and anything soaked through, and open up wet walls so insulation and drywall do not stay wet behind them and grow mold.

  5. 5

    We dry the house and check it every day until it is dry. Once it is dry, you bring in a contractor for the repairs, and our records show exactly what was done. We write the estimate in Xactimate, the same software insurance companies use, and we work directly with your insurance company on the claim. If something is not covered, financing is available.

Storm-damaged roof with torn shingles, exposed sheathing and a broken tree behind, storm damage restoration in East Tennessee
Dakota Carbaugh

Dakota Carbaugh

13 days ago

“Such amazing service! Customer service is top tier had a water line bust and flood our basement and called Conrad’s and they came in no time! Definitely will continue to use this company and refer them to anyone that ever asks me for someone! Thank you guys again so much!!”

We Accept All Insurance

Storm claims often turn on how the water got in, as wind-driven rain through a damaged opening or as water rising from the ground. We photograph the entry point first.

  • Estimates written in Xactimate
  • We build the file your insurer asks for
  • Licensed and insured
Farmers Insurance logoFarmers Insurance
Allstate logoAllstate
AIG logoAIG
USAA logoUSAA
Travelers logoTravelers
State Farm logoState Farm
Nationwide logoNationwide
Liberty Mutual logoLiberty Mutual
Erie Insurance logoErie Insurance
Church Mutual Insurance logoChurch Mutual Insurance
Our reviews

What East Tennessee homeowners say about Conrad’s

Reviews from folks who called us after water, fire, storm or mold damage.

5.0 out of 5,Excellent
Cayleb Brady

Cayleb Brady

a day ago

Had a plumbing leak in the crawlspace. Shot out to conrads, and they were there in a jiffy. They were very professional and knowledgeable. I would highly recommend them for anyone that has water damage.
Johanna DePriest

Johanna DePriest

a day ago

Reached out to Conrad’s because we had a leak behind the shower. They came out super quick and were very professional and inclusive during the whole process! You can tell the team knows what they’re doing and they enjoy what they do! Will be recommending them to all my friends and family that need water mitigation work done in the future!
Jill Hoover

Jill Hoover

a day ago

I had a leak that ended up with water damage and was able to find availability with Conrad's. TK answered and responded quickly! Her customer service is absolutely top notch and I highly recommend Conrad's!
Why us

Why homeowners call us for storm damage restoration

On site within 60 minutes

An open roof or window lets more rain in every hour. In the Tri-Cities our emergency crews are on site within 60 minutes, day or night, and we reach the Knoxville corridor the same day.

A free inspection, no commitment

We look at where the weather got in and what it reached, and put the plan in writing. You decide whether we do the work.

We accept all insurance

We work directly with your insurance company, and our photos of the damage show what the storm did.

Financing if you need it

If your policy does not cover everything, or you would rather not file a claim, financing is available.

Family owned and IICRC certified

We are a family-owned crew out of Johnson City, and our drying follows IICRC standards.

Technician shaking hands with a homeowner on a front porch, storm damage restoration in East Tennessee
Rosemary

Rosemary

Yesterday

“Conrads was extremely professional when they showed up for my leak in my bathroom. They got straight to work and made sure to inform me every step of the way of their process. They were very precise and dedicated with their work. They provide a quality service and would absolutely recommend if you are in the Murfreesboro area.”

Brick downtown main street with shops, parked cars and mountains beyond, storm damage restoration in East Tennessee
Service areas

Communities we serve across East Tennessee

We restore storm damage in homes and businesses across the Tri-Cities and the Knoxville corridor, from Johnson City, Kingsport and Bristol to Knoxville and Morristown. Call any hour to check whether we cover your address.

Dennis Konrad

Dennis Konrad

Yesterday

“Conrads was very efficient when I called them out for an inspection of flooding in my basement. They worked tirelessly to resolve the issue and save my belongings. They set up their equipment and kept in great contact with me. Would definitely recommend if you are in the Murfreesboro area😀”

Conrad's Water Damage and Fire Restoration

2909 E Oakland Ave, Suite 3,
Johnson City, TN 37601
Working Hours:
Mon - Sun: 12:00am - 11:59pm

Storm Damage Restoration Services

  • Storm Damage Restoration

Schedule Free Estimate

Schedule a free storm damage restoration inspection

Tell us what the storm damaged, and we will call you back to book the inspection.

  • Free estimates
  • Locally owned & operated
  • Licensed & insured

A member of our team will call you back to go over the details.

Speak with the Conrad's Water Damage and Fire Restoration team now

(423) 767-7229

FAQs

Storm damage restoration questions we answer most

The ones we get on almost every job.

Can you board up and cover the roof tonight?

Yes. Emergency board-up and building securing are part of what we do, and we are on-site within 60 minutes, day or night, including holidays. We will get the structure closed off so weather and water cannot keep doing damage while everything else gets handled.

Do you repair the roof or put the house back together?

No. We handle the mitigation side — extracting water, drying the structure, removing damaged material, and documenting everything for your adjuster. Once the site is clean and dry, you bring in a contractor for the rebuild, and our documentation gives them a clear picture of exactly what was done.

Is storm damage covered, or is that flood insurance?

It depends on the cause, and that determination belongs to your adjuster and your carrier, not us. What we can tell you is that we work with all insurance and we document the job thoroughly so your adjuster has everything needed to make that call without delay. We will work the file with your adjuster from our end so nothing stalls on the documentation side.

A tree came down on the house. Do you deal with that?

Yes, that is exactly the kind of job we respond to. We will get there within 60 minutes, assess the structural exposure, board up and secure what needs to be secured, and begin water mitigation if the interior has been compromised. We document everything from the start so your claim file is clean and your adjuster can move quickly.

How fast do I have to call after a storm?

As soon as you can, because every hour the structure stays open or wet is more damage. We are available 24 hours a day, seven days a week, including holidays, and we can be on-site within 60 minutes of your call. The faster we get there, the more we can protect and the less there is to replace.

Have a question? Call us, we're available. (423)-767-7229