Same-Day Storm Damage Restoration in East Tennessee
Free inspection • All insurance accepted • IICRC certified
Did wind take part of the roof, a tree come through, or rain get in somewhere it never has before? We cover the opening first, then take out the water and dry the inside. Call any hour. The inspection is free.
How we handle storm damage restoration in East Tennessee
Move valuables away from the opening if it is safe, and stay clear of downed lines and damaged ceilings. Then call. Someone answers at any hour. In the Tri-Cities our emergency crews are on site within 60 minutes, and we reach the Knoxville corridor the same day.
First we board up and tarp the opening, so no more weather gets in.
We photograph the damage before anything is covered, then record every room. Storm claims often turn on where the water came in, so we capture it while the evidence is still there.
Then we take out the water and anything soaked through, and open up wet walls so insulation and drywall do not stay wet behind them and grow mold.
We dry the house and check it every day until it is dry. Once it is dry, you bring in a contractor for the repairs, and our records show exactly what was done. We write the estimate in Xactimate, the same software insurance companies use, and we work directly with your insurance company on the claim. If something is not covered, financing is available.
Why homeowners call us for storm damage restoration
On site within 60 minutes
An open roof or window lets more rain in every hour. In the Tri-Cities our emergency crews are on site within 60 minutes, day or night, and we reach the Knoxville corridor the same day.
A free inspection, no commitment
We look at where the weather got in and what it reached, and put the plan in writing. You decide whether we do the work.
We accept all insurance
We work directly with your insurance company, and our photos of the damage show what the storm did.
Financing if you need it
If your policy does not cover everything, or you would rather not file a claim, financing is available.
Family owned and IICRC certified
We are a family-owned crew out of Johnson City, and our drying follows IICRC standards.
Communities we serve across East Tennessee
We restore storm damage in homes and businesses across the Tri-Cities and the Knoxville corridor, from Johnson City, Kingsport and Bristol to Knoxville and Morristown. Call any hour to check whether we cover your address.
Conrad's Water Damage and Fire Restoration
Storm Damage Restoration Services
- Storm Damage Restoration
Storm Damage Restoration in Johnson City Area
Schedule a free storm damage restoration inspection
Tell us what the storm damaged, and we will call you back to book the inspection.
Speak with the Conrad's Water Damage and Fire Restoration team now
Call for immediate assistance and service.
Storm damage restoration questions we answer most
The ones we get on almost every job.
Can you board up and cover the roof tonight?
Yes. Emergency board-up and building securing are part of what we do, and we are on-site within 60 minutes, day or night, including holidays. We will get the structure closed off so weather and water cannot keep doing damage while everything else gets handled.
Do you repair the roof or put the house back together?
No. We handle the mitigation side — extracting water, drying the structure, removing damaged material, and documenting everything for your adjuster. Once the site is clean and dry, you bring in a contractor for the rebuild, and our documentation gives them a clear picture of exactly what was done.
Is storm damage covered, or is that flood insurance?
It depends on the cause, and that determination belongs to your adjuster and your carrier, not us. What we can tell you is that we work with all insurance and we document the job thoroughly so your adjuster has everything needed to make that call without delay. We will work the file with your adjuster from our end so nothing stalls on the documentation side.
A tree came down on the house. Do you deal with that?
Yes, that is exactly the kind of job we respond to. We will get there within 60 minutes, assess the structural exposure, board up and secure what needs to be secured, and begin water mitigation if the interior has been compromised. We document everything from the start so your claim file is clean and your adjuster can move quickly.
How fast do I have to call after a storm?
As soon as you can, because every hour the structure stays open or wet is more damage. We are available 24 hours a day, seven days a week, including holidays, and we can be on-site within 60 minutes of your call. The faster we get there, the more we can protect and the less there is to replace.
Have a question? Call us, we're available. (423)-767-7229