Technician leaning on a white work truck outside a brick ranch house, water damage restoration in Bristol, TN
Google rating:
Excellent

Same-Day Water Damage Restoration in Bristol, TN

Need water damage restoration in Bristol, TN? We help with water extraction, flood cleanup, structural drying and mold remediation for residents of Bristol.

  • Free inspections and estimates
  • We answer 24/7, on site in under an hour
  • We work with all insurance companies
Our Services

Our water damage restoration services in Bristol, TN

A basement that took water when the creek came up, a leak in an older cottage or a sewage backup: pick what you found to see how we handle it in Bristol.

Our Process

Our flood cleanup process in Bristol, TN, step by step

1You call our office

Call our 24/7 line and tell us where the water is showing. We will talk you through shutting off the water. A crew heads out from our Johnson City office. Until we arrive, stay away from wet outlets and keep children and pets out of the wet rooms.

2We find where the water went

Water travels further than the stain you can see. We check walls, floors and the crawlspace with moisture meters and photograph every room. When Beaver Creek rises, basements on the low ground can fill overnight, so we check below the floor first.

3We take the water out

We extract the standing water first, because nothing dries while water is sitting. Then we remove only what cannot be saved, such as soaked carpet pad.

4We dry it out

Air movers, dehumidifiers and rescue mats under the floor dry the structure, usually in three to five days. A technician comes back every day to check the readings and move equipment until every room reads dry.

5We handle the insurance paperwork

We write the estimate in Xactimate, the same software insurance companies use, and send your insurance company the photos, readings and scope it needs. If anything is not covered, financing is available.

Technician setting an air mover by a flood-cut wall with a dehumidifier running, water damage restoration in Bristol, TN
Dakota Carbaugh

Dakota Carbaugh

13 days ago

“Such amazing service! Customer service is top tier had a water line bust and flood our basement and called Conrad’s and they came in no time! Definitely will continue to use this company and refer them to anyone that ever asks me for someone! Thank you guys again so much!!”

We Accept All Insurance

A Bristol basement that took ground water is often a different claim from an upstairs pipe leak, depending on your policy. Our photos show where the water came in.

  • Estimates written in Xactimate
  • We build the file your insurer asks for
  • Licensed and insured
Farmers Insurance logoFarmers Insurance
Allstate logoAllstate
AIG logoAIG
USAA logoUSAA
Travelers logoTravelers
State Farm logoState Farm
Nationwide logoNationwide
Liberty Mutual logoLiberty Mutual
Erie Insurance logoErie Insurance
Church Mutual Insurance logoChurch Mutual Insurance
Our Reviews

Bristol, TN homeowners on our water removal jobs

5.0 out of 5,Excellent
Jill Hoover

Jill Hoover

a day ago

I had a leak that ended up with water damage and was able to find availability with Conrad's. TK answered and responded quickly! Her customer service is absolutely top notch and I highly recommend Conrad's!
Merrilyn Ashley-Biggus

Merrilyn Ashley-Biggus

3 days ago

Very professional group. They came out took care of the water damage in my ceiling caused by a HVAC installation mistake. Appreciated their knowledge, expertise and professionalism. Would highly recommend them.
Timothy Tribble

Timothy Tribble

a week ago

Has some pipes burst in my laundry room. Looked up conrads and they responded ASAP. At my place with in the hour to extract the water. Saved my walls and flooring!! 10/10 would highly recommend to everyone. Super nice and efficient working team.
Why Us

Why Bristol homeowners hire us for water damage restoration

On site within 60 minutes

Water keeps spreading into floors and walls while it sits, so the first hours matter most. Someone answers our phone day or night, holidays included, and from our Johnson City office, our emergency crews are on site within 60 minutes in Bristol.

A free inspection, no commitment

We find where the water went, show you what can be dried and what has to come out, and put it in writing. The inspection is free, and you decide whether we do the work.

We accept all insurance

We work directly with your insurance company and handle the back and forth with your adjuster. If you rent, we help sort out whether the claim belongs to you or your landlord.

We document everything for your claim

We photograph every room, scan it in 360 and log a moisture reading each day, so your claim shows all of the damage, including what is hidden in the walls and floors.

Financing if you need it

Even a covered claim leaves a deductible, and some losses are not covered at all. Financing is available for either one, so you can spread the cost over time.

Technician reviewing a tablet report with a homeowner at a kitchen table, water damage restoration in Bristol, TN
Cayleb Brady

Cayleb Brady

Yesterday

“Had a plumbing leak in the crawlspace. Shot out to conrads, and they were there in a jiffy. They were very professional and knowledgeable. I would highly recommend them for anyone that has water damage.”

Stone suspension bridge over a river gorge at sunset, water damage restoration in Bristol, TN
Service Areas

Water extraction and mold remediation across Bristol, TN

Our Bristol work runs from State Street and downtown out through Anderson, Fairmount, Avoca and Holston View, all on the Tennessee side.

That covers the ground around Steele Creek Park, the Slater Center up in East Hill, and the older blocks near King University.

Bristol deliveries use 37620, with 37621 and 37625 for post office boxes. Send the street and we will confirm it before a truck moves.

Johanna DePriest

Johanna DePriest

Yesterday

“Reached out to Conrad’s because we had a leak behind the shower. They came out super quick and were very professional and inclusive during the whole process! You can tell the team knows what they’re doing and they enjoy what they do! Will be recommending them to all my friends and family that need water mitigation work done in the future!”

Conrad's Water Damage and Fire Restoration

2909 E Oakland Ave, Suite 3,
Johnson City, TN 37601
Working Hours:
Mon - Sun: 12:00am - 11:59pm

Water Damage Restoration Services

  • Water Damage Restoration
  • Water Extraction
  • Flood Cleanup
  • Structural Drying
  • Mold Remediation

Zip Codes Served

37620

Get Your Quote

Get a free inspection for water damage in Bristol

Send us the details and we will call you back. If water is still running, call our 24/7 line now.

  • Free estimates
  • Locally owned & operated
  • Licensed & insured

A member of our team will call you back to set a time.

Speak with the Conrad's Water Damage and Fire Restoration team now

(423) 767-7229

FAQs

Water damage questions we hear from Bristol, TN

The ones we get on almost every job.

How soon can you be at my Bristol house?

Our emergency services 60 minute response time covers Bristol, at night and on holidays as well as in the working day. Tell us the street and which side of State Street it sits on, because we cover the Tennessee side, and we will start you on the shut-off. Say if the water is still rising.

What causes most water damage in Bristol homes?

Supply lines, water heaters, appliance hoses and toilets account for most of the calls, and the older the plumbing the more often it happens. Around two thirds of Bristol houses were built before 1980. The rest of our calls follow a storm that drops more rain than the ground will take.

My Bristol basement took water. Is that different from an upstairs leak?

Yes, in two ways. Ground water carries whatever it crossed on the way in, so we treat it as dirty until we know otherwise, and a sewage backup changes the handling completely. A basement holds humidity long after the floor looks dry, which is why we keep meters on it for days rather than trusting the surface. Bristol has plenty of them and we work in them constantly.

Is it safe to stay in my Bristol home while it dries?

For clean water caught early, usually. The house gets warm and noisy and that is about the worst of it. Sewage, or anything with visible mold, is a different conversation and we will have it with you right away. If anyone in the house has asthma or another breathing condition, say so when you call.

Does an estimate on my Bristol property start an insurance claim?

No. Looking at the damage and writing the scope does not open anything with your carrier, and neither obliges you to start work. You decide whether to file, and you sign only when you want us to begin. Some people take the scope and sit on it for a week, which is fine by us.

My Bristol house is one of the older Anderson cottages. Will the wood floors dry?

Usually, yes. Solid wood floors in a cottage of that age can dry in place if the water is pulled out quickly. We extract first, then run dehumidifiers and rescue mats on the floor and check the readings from above and below every day. If a board starts to cup, we show you the readings before anything comes up.

Beaver Creek is high around my Bristol home. What should I do right now?

Stay out of moving water, and do not walk into a flooded basement while the power is on. Once the water stops rising, photograph every room and the water line on the walls before you move anything. Then call us, and we will pump out the water and start drying as soon as it is safe to work.

Have a question? Call us, we're available. (423)-767-7229