Same-Day Fire Damage Restoration in Knoxville, TN
Free Inspection • All Insurance Accepted • Same-Day Emergency Response
Need fire damage restoration in Knoxville, TN? We help with board ups, soot and ash cleanup, smoke odor removal and fire cleanup for residents of Knoxville.
Fire and smoke cleanup services we run in Knoxville, TN
IICRC certified crews on emergency service day or night. Fire damage restoration and fire cleanup, ash and soot cleanup, smoke damage cleanup and smoke odor removal, board up work to secure the building, plus water extraction and structural drying where the hoses soaked it, in houses, apartments and commercial buildings.
Why Knoxville, TN owners call us after a fire
Same-day response
A fire leaves the house open, and every night it stays open adds to the damage. Someone answers our phone day or night, holidays included. Our crews drive out from the Tri-Cities, so we set a same-day arrival time with you on the call.
A free inspection, no commitment
We walk the house with you, show you what can be saved and what has to go, and put it in writing. The inspection is free, and you decide whether we do the work.
We accept all insurance
We work directly with your insurance company and handle the back and forth with your adjuster. If smoke reached a neighboring unit, we document each unit separately.
We document everything for your claim
We photograph every room, including the ones with only light smoke, and scan each one in 360, so your claim covers all of the damage.
Financing if you need it
Even a covered claim leaves a deductible, and some losses are not covered at all. Financing is available for either one, so you can spread the cost over time.
Our fire damage restoration process in Knoxville, TN
Step 1. You call our office
Call our 24/7 line once the fire department releases the building. We set a same-day arrival time with you on the call, and a crew heads out from the Tri-Cities. Until we arrive, do not wipe sooty walls or run the heat or air conditioning.
Step 2. We secure the building
We board up broken windows and forced doors and tarp any open roof, so the weather stops adding to the damage.
Step 3. We find where the smoke and water went
Smoke travels further than the fire, and the hoses leave water in the walls and floors. We check every room, including the ones that look clean, and photograph each one. Where firefighters fought the fire from inside, we take moisture readings too, because that water is part of the same loss.
Step 4. We clean, dry and remove the smell
We take out the water, dry the structure, clean the soot and ash from the ceiling down, and treat the smoke smell at its source instead of covering it up.
Step 5. We handle the insurance paperwork
We write the estimate in Xactimate, the same software insurance companies use, and send your insurance company the photos, readings and scope it needs. If anything is not covered, financing is available.
Soot and ash cleanup across Knoxville, TN
Fire and smoke work takes us across Knoxville, from Mechanicsville and Lonsdale and the Jackson Avenue warehouse blocks out to Vestal and Island Home Park. The run takes in the blocks behind Neyland Stadium, World's Fair Park and the Sunsphere, Zoo Knoxville, and the older commercial rows either side of the tracks. The zip codes we run to here start at 37902 downtown and carry on through 37912, 37914, 37916, 37917, 37918, 37919, 37920 and 37921. Not sure which side of the line your street falls on? Call and ask.
Conrad's Water Damage and Fire Restoration
Fire Damage Restoration Services
- Fire Damage Restoration
- Ash Cleanup
- Fire Cleanup
- Smoke Damage Cleanup
- Smoke Odor Removal
Zip Codes Served
Fire Damage Restoration in Knoxville Area
Book a free fire damage inspection in Knoxville, TN
Send us the details and we will call you back. If the building is open or unsafe, call our 24/7 line now.
Speak with the Conrad's Water Damage and Fire Restoration team now
Call for immediate assistance and service.
Knoxville smoke odor removal questions we get asked
The ones we get on almost every job.
How soon can a crew be at my Knoxville property?
Same day. The corridor run starts in the Tri-Cities, so what we give you is a booked arrival time rather than a number to watch. Someone answers day or night and on holidays. Tell us whether the department has cleared the building, because we cannot go in before it has.
The fire was next door, not in my Knoxville unit. Is that my claim?
It can be. Four in ten Knoxville homes sit in buildings of two or more units, and smoke travels through shared walls, floors and roof space without a flame ever crossing. We run an inspection on your side alone, write it up on its own, and you file your own insurance claim.
What can actually be saved after a Knoxville house fire?
More than people expect, and less than they hope. Framing and masonry usually stay, painted surfaces often clean up, and soft material that held smoke normally goes. We walk the building with you and mark it room by room before anything is thrown out, so the decision is yours and it is written down.
Can we stay in the Knoxville house while you work?
Sometimes, and sometimes not. It depends on what burned, where the smoke settled and whether the power and heat are back on safely. The department decides when the building can be occupied, not us. We will tell you plainly what we found, and if anyone in the house has breathing trouble, say so on the first call.
Am I committed to anything by a Knoxville fire estimate?
No. You get the written scope whether you use us or not, and our price is our price, with a claim or without one. Plenty of people want the figure in front of them before they decide whether to open a claim at all.
Have a question? Call us, we're available. (423)-767-7229