Same-Day Water Extraction in East Tennessee
Free inspection • All insurance accepted • IICRC certified
Is there standing water from a burst pipe or a failed appliance, and is it soaking further into the floor every hour? We pull it out and get your home ready to dry. Call any hour. The inspection is free.
How we handle water extraction in East Tennessee
Shut off the water if you can reach the valve, and stay off wet carpet near outlets. Then call. Someone answers at any hour. In the Tri-Cities our emergency crews are on site within 60 minutes, and we reach the Knoxville corridor the same day.
When we arrive, we make sure the source is off and check how far the water spread, because it runs under cabinets and down into walls.
We pull the standing water out with truck-mounted and portable extractors. On carpet, we go over it pass after pass, because the pad underneath holds more water than the carpet.
We lift the carpet to check the pad and pump out the crawlspace if water reached it. Pad that will not give up its water comes out.
We take a moisture reading in every room and photograph it before drying starts. We write the estimate in Xactimate, the same software insurance companies use, and we work directly with your insurance company on the claim. If something is not covered, financing is available.
Why homeowners call us for water extraction
On site within 60 minutes
Every hour standing water sits, it soaks further into floors and walls. In the Tri-Cities our emergency crews are on site within 60 minutes, day or night, and we reach the Knoxville corridor the same day.
A free inspection, no commitment
We walk the wet area with you, explain what it takes to get the water out, and put it in writing. You decide whether we do the work.
We accept all insurance
We work directly with your insurance company and photograph the standing water before we remove it, so your claim shows how much there was.
Financing if you need it
If your policy does not cover everything, or you would rather not file a claim, financing is available.
Family owned and IICRC certified
We are a family-owned crew out of Johnson City, and our water extraction follows IICRC standards.
Communities we serve across East Tennessee
We extract water in homes and businesses across the Tri-Cities and the Knoxville corridor, from Johnson City, Kingsport and Bristol to Knoxville and Morristown. Call any hour to check whether we cover your address.
Conrad's Water Damage and Fire Restoration
Water Extraction Services
- Water Extraction
Schedule a free water extraction inspection
Tell us where the water is and how deep it is, and we will call you back to book the inspection.
Speak with the Conrad's Water Damage and Fire Restoration team now
Call for immediate assistance and service.
Water extraction questions we answer most
The ones we get on almost every job.
How fast do you have to get the water out?
Standing water starts damaging structure and promoting mold growth within hours, which is why we get on-site within 60 minutes, day or night, including holidays. The faster extraction begins, the more we can save and the lower your overall cost.
Can you save my carpet?
It depends on how long the water sat and what type of carpet and pad you have, but we assess before we pull anything. We would rather dry a floor another crew would haul to the curb, so if it can be saved we will tell you honestly and show you the moisture readings to back it up.
Will my insurance cover the extraction?
We accept all insurance, and water extraction is a covered peril under most standard homeowner policies when the cause qualifies. We work the file with your adjuster and document every step with moisture logs, photos, and 360 room scans so the claim moves instead of stalling.
There is water under my house. Can you get that out?
Yes. Crawl space water extraction is one of the jobs we take seriously because standing water under a home drives humidity up into your subfloor and framing fast. We extract the water, document conditions, and set up drying equipment to bring moisture levels back to acceptable readings.
What happens after the water is out?
Once the water is out we move into structural drying, running calibrated equipment and returning every day with moisture readings until the structure meets dry standard. You get a full record of every reading so your adjuster has clean documentation and no reason to slow the claim down.
Have a question? Call us, we're available. (423)-767-7229