Same-Day Fire Damage Restoration in Farragut, TN

Same-day emergency response

We reach Farragut the same day you call, and our phone is answered by a person at every hour, holidays included.

We are based in Johnson City and we run the Knoxville corridor. On the call we tell you when to expect the crew at your door.

Free estimates, and nothing to sign for one

We come out, walk the property with you, and charge nothing for the visit. You sign nothing to get it.

You get the scope and the number in writing. Then you decide whether to hire us, with no obligation either way.

We work for you, not your insurance carrier

You hire us and we answer to you, so we walk the job with you and explain every line before the work starts.

You are free to choose your own restoration company. Ask us anything about the scope and we will give you a straight answer.

A named person owns your job

One person from our team runs your job from the first call to the last day on site.

You get their name and you deal with them throughout. They keep the schedule, the crew and the paperwork lined up.

IICRC certified, licensed and insured in Tennessee

Conrad's holds an IICRC firm certification, and we are licensed and insured here in Tennessee.

Our cleaning, drying and odor work follows the IICRC standard, so every step traces back to a written method.

Step 1. You call and reach a person

Call at any hour and a person picks up. We ask what burned and whether anyone is still inside.

We also ask whether the fire department has released the building. We can start once they have.

Farragut sits at the far end of the Knoxville corridor from our Johnson City base. The arrival window we give you accounts for that drive.

Step 2. Securing the building

A fire leaves the building open: broken windows, a vent hole in the roof, a door the crew forced.

We board up, tarp the roof and close the building first, because weather and foot traffic both come through those openings.

Where the hoses left standing water, we start extraction and drying on the same visit. Water left sitting in a fire loss can lead to mold.

Step 3. A free estimate, walked with you

We go through the property with you before any cleaning starts, and the visit costs you nothing.

We check the ductwork, the attic and the rooms well away from the fire, because smoke hides in all three.

You get the full scope in writing before we start work. It lists every room and every surface we plan to touch.

Step 4. Soot removal, cleaning and odor

Soot comes off with the method that matches the surface. Dry sponging, wet cleaning and abrasive work each have a place.

Contents run on their own track, separate from the building. We inventory, clean and store what can be saved, and we name the items that are a loss.

Odor comes last, once the source material is out. We treat the air and the surfaces that held the smoke, then we recheck the rooms.

Step 5. Your invoice and the timeline

Billing comes after the work is finished. Every line on it matches the method we used and a current price list.

Your documentation is 360-degree room scans, daily logs, photos and video. You get all of it while the job runs.

The size of the fire and the drying time set the timeline, and we give you that number after the walk-through.