Technician leaning on a white work truck outside a brick ranch house, fire damage restoration in Pigeon Forge, TN
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Same-Day Fire Damage Restoration in Pigeon Forge, TN

Need fire damage restoration in Pigeon Forge, TN? We help with board ups, soot and ash cleanup, smoke odor removal and fire cleanup for residents of Pigeon Forge.

  • Free inspections and estimates
  • We answer 24/7, on site in under an hour
  • We work with all insurance companies
Our Services

Pigeon Forge, TN fire and soot cleanup services

Wildfire smoke in a cabin that never burned, soot in a condo unit or ash on a hillside deck: pick what you found to see how we handle it in Pigeon Forge.

Our Process

Our smoke and soot cleanup process in Pigeon Forge, TN

1You call our office

Call our 24/7 line once the fire department releases the building. We set a same-day arrival time with you on the call, and a crew heads out from the Tri-Cities. Until we arrive, do not wipe sooty walls or run the heat or air conditioning.

2We secure the building

We board up broken windows and forced doors and tarp any open roof, so the weather stops adding to the damage.

3We find where the smoke and water went

Smoke travels further than the fire, and the hoses leave water in the walls and floors. We check every room, including the ones that look clean, and photograph each one. If the property is a cabin or rental, we work around your bookings and tell you when it can take guests again.

4We clean, dry and remove the smell

We take out the water, dry the structure, clean the soot and ash from the ceiling down, and treat the smoke smell at its source instead of covering it up.

5We handle the insurance paperwork

We write the estimate in Xactimate, the same software insurance companies use, and send your insurance company the photos, readings and scope it needs. If anything is not covered, financing is available.

Technician in a respirator carrying bagged debris out of a burned room, fire damage restoration in Pigeon Forge, TN
Jazmin

Jazmin

5 days ago

“I highly recommend Conrad’s Water Damage & Fire Restoration! From start to finish, the experience was excellent. Their team was professional, friendly, knowledgeable, and truly cared about making a stressful situation as easy as possible. They communicated well, paid attention to detail, and made sure everything was handled with care.”

We Accept All Insurance

For a Pigeon Forge cabin or rental, we record conditions from the moment we arrive, so your adjuster has a full picture of the smoke and soot before cleaning starts.

  • Estimates written in Xactimate
  • We build the file your insurer asks for
  • Licensed and insured
Farmers Insurance logoFarmers Insurance
Allstate logoAllstate
AIG logoAIG
USAA logoUSAA
Travelers logoTravelers
State Farm logoState Farm
Nationwide logoNationwide
Liberty Mutual logoLiberty Mutual
Erie Insurance logoErie Insurance
Church Mutual Insurance logoChurch Mutual Insurance
Our Reviews

Pigeon Forge fire and soot cleanup, in customers' words

5.0 out of 5,Excellent
Ali Gross

Ali Gross

2 days ago

We had a great experience with Conrad’s! Jordan was great!
Braydon Gowin

Braydon Gowin

2 days ago

Jordan was amazing and he’s a very nice employee
Cory Dillon

Cory Dillon

2 days ago

Jordan is an amazing person. Definitely recommended.
Why Us

Why Pigeon Forge homeowners hire us for fire damage restoration

Same-day response

A fire leaves the house open, and every night it stays open adds to the damage. Someone answers our phone day or night, holidays included. Our crews drive out from the Tri-Cities, so we set a same-day arrival time with you on the call.

A free inspection, no commitment

We walk the house with you, show you what can be saved and what has to go, and put it in writing. The inspection is free, and you decide whether we do the work.

We accept all insurance

We work directly with your insurance company and handle the back and forth with your adjuster. If smoke reached a neighboring unit, we document each unit separately.

We document everything for your claim

We photograph every room, including the ones with only light smoke, and scan each one in 360, so your claim covers all of the damage.

Financing if you need it

Even a covered claim leaves a deductible, and some losses are not covered at all. Financing is available for either one, so you can spread the cost over time.

Technician shaking hands with a homeowner on a front porch, fire damage restoration in Pigeon Forge, TN
Candy Shumaker

Candy Shumaker

20 days ago

“I highly recommend Conrad’s Water Damage and Fire Restoration! They were professional, friendly, and great to work with. They did a wonderful job, communicated well, and made the whole process much less stressful. I really appreciate their hard work and attention to detail. If you ever need water damage services, I would definitely recommend giving them a call!”

Busy parkway with a trolley, shops and a Ferris wheel below mountains, fire damage restoration in Pigeon Forge, TN
Service Areas

Smoke damage and ash cleanup across Pigeon Forge, TN

We handle fire damage in Pigeon Forge homes, cabins and rentals, from the Parkway out to the hillside cabin roads. If you are not sure your address is inside our area, call and ask.

Ashley Coyle

Ashley Coyle

23 days ago

“The team at Conrads under Mr. Franco Burcina were very professional, courteous and respectful of our home. We would highly recommend them to anyone needed Water or Fire restoration/remediation services.”

Conrad's Water Damage and Fire Restoration

2909 E Oakland Ave, Suite 3,
Johnson City, TN 37601
Working Hours:
Mon - Sun: 12:00am - 11:59pm

Fire Damage Restoration Services

  • Fire Damage Restoration
  • Ash Cleanup
  • Fire Cleanup
  • Smoke Damage Cleanup
  • Smoke Odor Removal

Zip Codes Served

37863

Get Your Quote

Get a free inspection for fire damage in Pigeon Forge

Send us the details and we will call you back. If the building is open or unsafe, call our 24/7 line now.

  • Free estimates
  • Locally owned & operated
  • Licensed & insured

A member of our team will call you back to set a time.

Speak with the Conrad's Water Damage and Fire Restoration team now

(423) 767-7229

FAQs

Pigeon Forge, TN fire damage restoration questions

The ones we get on almost every job.

Can you be at my Pigeon Forge cabin today?

Yes. We cover the Pigeon Forge area and We get there the same day, day or night, including weekends and holidays, so call us the moment you know you have a problem.

Smoke from a fire outside got into my Pigeon Forge cabin. Nothing burned. What now?

Smoke and soot infiltration without a structural fire still needs professional attention because odor and fine particles embed in surfaces fast and get worse the longer they sit. We will assess every affected surface, run soot and ash cleanup, and use smoke odor removal to get your cabin back to the condition guests expect.

What happens if my Pigeon Forge cabin is hard to reach?

Difficult access does not change our response commitment. We will coordinate with you on the best route and get our crew and equipment there as quickly as the road allows, and we will document conditions from the moment we arrive so your adjuster has a complete record.

How long before I can take bookings in my Pigeon Forge unit again?

There is no single answer because it depends on how deeply smoke, soot, or water penetrated the structure, but we give you a worst-case scope and a not-to-exceed number up front and then work to come in under it, and we are back every day with moisture readings so nothing drags out longer than it has to.

Does a Pigeon Forge estimate cost me anything?

No. Estimates are free, and there is no obligation to hire us after we take a look.

Our Pigeon Forge condo had a fire in another unit. Does my unit need cleaning?

It might. Smoke moves through shared walls, attics and hallways, so units near a fire often need soot and odor work even when nothing in them burned. We check your unit room by room and give you a written scope, and the estimate is free.

Do you board up a Pigeon Forge cabin after a fire?

Yes. If windows broke or the fire crews had to open the roof, we board up and secure the cabin so weather and animals stay out. That matters more for a cabin nobody is staying in, and the board-up goes into the same file as the cleanup.

Have a question? Call us, we're available. (423)-767-7229