
Same-Day Fire Damage Restoration in Pigeon Forge, TN
Need fire damage restoration in Pigeon Forge, TN? We help with board ups, soot and ash cleanup, smoke odor removal and fire cleanup for residents of Pigeon Forge.
- Free inspections and estimates
- We answer 24/7, on site in under an hour
- We work with all insurance companies
Pigeon Forge, TN fire and soot cleanup services
Wildfire smoke in a cabin that never burned, soot in a condo unit or ash on a hillside deck: pick what you found to see how we handle it in Pigeon Forge.
Our smoke and soot cleanup process in Pigeon Forge, TN
1You call our office
Call our 24/7 line once the fire department releases the building. We set a same-day arrival time with you on the call, and a crew heads out from the Tri-Cities. Until we arrive, do not wipe sooty walls or run the heat or air conditioning.
2We secure the building
We board up broken windows and forced doors and tarp any open roof, so the weather stops adding to the damage.
3We find where the smoke and water went
Smoke travels further than the fire, and the hoses leave water in the walls and floors. We check every room, including the ones that look clean, and photograph each one. If the property is a cabin or rental, we work around your bookings and tell you when it can take guests again.
4We clean, dry and remove the smell
We take out the water, dry the structure, clean the soot and ash from the ceiling down, and treat the smoke smell at its source instead of covering it up.
5We handle the insurance paperwork
We write the estimate in Xactimate, the same software insurance companies use, and send your insurance company the photos, readings and scope it needs. If anything is not covered, financing is available.

Jazmin
5 days ago
“I highly recommend Conrad’s Water Damage & Fire Restoration! From start to finish, the experience was excellent. Their team was professional, friendly, knowledgeable, and truly cared about making a stressful situation as easy as possible. They communicated well, paid attention to detail, and made sure everything was handled with care.”
We Accept All Insurance
For a Pigeon Forge cabin or rental, we record conditions from the moment we arrive, so your adjuster has a full picture of the smoke and soot before cleaning starts.
- Estimates written in Xactimate
- We build the file your insurer asks for
- Licensed and insured

Ali Gross
2 days ago
We had a great experience with Conrad’s! Jordan was great!

Braydon Gowin
2 days ago
Jordan was amazing and he’s a very nice employee

Cory Dillon
2 days ago
Jordan is an amazing person. Definitely recommended.
Why Pigeon Forge homeowners hire us for fire damage restoration
Same-day response
A fire leaves the house open, and every night it stays open adds to the damage. Someone answers our phone day or night, holidays included. Our crews drive out from the Tri-Cities, so we set a same-day arrival time with you on the call.
A free inspection, no commitment
We walk the house with you, show you what can be saved and what has to go, and put it in writing. The inspection is free, and you decide whether we do the work.
We accept all insurance
We work directly with your insurance company and handle the back and forth with your adjuster. If smoke reached a neighboring unit, we document each unit separately.
We document everything for your claim
We photograph every room, including the ones with only light smoke, and scan each one in 360, so your claim covers all of the damage.
Financing if you need it
Even a covered claim leaves a deductible, and some losses are not covered at all. Financing is available for either one, so you can spread the cost over time.

Candy Shumaker
20 days ago
“I highly recommend Conrad’s Water Damage and Fire Restoration! They were professional, friendly, and great to work with. They did a wonderful job, communicated well, and made the whole process much less stressful. I really appreciate their hard work and attention to detail. If you ever need water damage services, I would definitely recommend giving them a call!”

Smoke damage and ash cleanup across Pigeon Forge, TN
We handle fire damage in Pigeon Forge homes, cabins and rentals, from the Parkway out to the hillside cabin roads. If you are not sure your address is inside our area, call and ask.
Ashley Coyle
23 days ago
“The team at Conrads under Mr. Franco Burcina were very professional, courteous and respectful of our home. We would highly recommend them to anyone needed Water or Fire restoration/remediation services.”
Conrad's Water Damage and Fire Restoration
Fire Damage Restoration Services
- Fire Damage Restoration
- Ash Cleanup
- Fire Cleanup
- Smoke Damage Cleanup
- Smoke Odor Removal
Zip Codes Served
Fire Damage Restoration in Pigeon Forge Area
Get Your Quote
Get a free inspection for fire damage in Pigeon Forge
Send us the details and we will call you back. If the building is open or unsafe, call our 24/7 line now.
- Free estimates
- Locally owned & operated
- Licensed & insured
Speak with the Conrad's Water Damage and Fire Restoration team now
(423) 767-7229
Pigeon Forge, TN fire damage restoration questions
The ones we get on almost every job.
Can you be at my Pigeon Forge cabin today?
Yes. We cover the Pigeon Forge area and We get there the same day, day or night, including weekends and holidays, so call us the moment you know you have a problem.
Smoke from a fire outside got into my Pigeon Forge cabin. Nothing burned. What now?
Smoke and soot infiltration without a structural fire still needs professional attention because odor and fine particles embed in surfaces fast and get worse the longer they sit. We will assess every affected surface, run soot and ash cleanup, and use smoke odor removal to get your cabin back to the condition guests expect.
What happens if my Pigeon Forge cabin is hard to reach?
Difficult access does not change our response commitment. We will coordinate with you on the best route and get our crew and equipment there as quickly as the road allows, and we will document conditions from the moment we arrive so your adjuster has a complete record.
How long before I can take bookings in my Pigeon Forge unit again?
There is no single answer because it depends on how deeply smoke, soot, or water penetrated the structure, but we give you a worst-case scope and a not-to-exceed number up front and then work to come in under it, and we are back every day with moisture readings so nothing drags out longer than it has to.
Does a Pigeon Forge estimate cost me anything?
No. Estimates are free, and there is no obligation to hire us after we take a look.
Our Pigeon Forge condo had a fire in another unit. Does my unit need cleaning?
It might. Smoke moves through shared walls, attics and hallways, so units near a fire often need soot and odor work even when nothing in them burned. We check your unit room by room and give you a written scope, and the estimate is free.
Do you board up a Pigeon Forge cabin after a fire?
Yes. If windows broke or the fire crews had to open the roof, we board up and secure the cabin so weather and animals stay out. That matters more for a cabin nobody is staying in, and the board-up goes into the same file as the cleanup.
Have a question? Call us, we're available. (423)-767-7229















