
Same-Day Smoke Odor Removal in East Tennessee
Is the house clean, but the smoke smell comes back every time the heat runs or the weather turns humid? We find what is holding the smell and remove it, instead of covering it up. Call any hour. The inspection is free.
- Free inspections and estimates
- We answer 24/7, on site in under an hour
- We work with all insurance companies
How we handle smoke odor removal in East Tennessee
- 1
Call and tell us which rooms smell, and whether it gets worse when the heat runs or on humid days. Someone answers at any hour, and those answers usually point us to where the smell is living.
- 2
At the free inspection, we find the source. Smoke odor hides in insulation, carpet pad, ductwork and wall cavities, so we look behind vents and outlets and in the attic.
- 3
We remove or clean the material holding the smell, and we show you each piece before it leaves the house.
- 4
Then we clean the ductwork the smell traveled through and run air scrubbers for several days. Where framing still holds odor after cleaning, we seal it with an odor-blocking primer.
- 5
Before we finish, we close up the house, run the heat and check that the smell is gone. We write the estimate in Xactimate, the same software insurance companies use, and we work directly with your insurance company on the claim. If something is not covered, financing is available.

Dakota Carbaugh
13 days ago
“Such amazing service! Customer service is top tier had a water line bust and flood our basement and called Conrad’s and they came in no time! Definitely will continue to use this company and refer them to anyone that ever asks me for someone! Thank you guys again so much!!”
We Accept All Insurance
A photo cannot show a smell, so odor is hard to prove on a smoke claim. We map where the smell is strongest in each room and record how we treated it.
- Estimates written in Xactimate
- We build the file your insurer asks for
- Licensed and insured
What East Tennessee homeowners say about Conrad’s
Reviews from folks who called us after water, fire, storm or mold damage.
5.0 out of 5,Excellent
Cayleb Brady
a day ago
Had a plumbing leak in the crawlspace. Shot out to conrads, and they were there in a jiffy. They were very professional and knowledgeable. I would highly recommend them for anyone that has water damage.

Johanna DePriest
a day ago
Reached out to Conrad’s because we had a leak behind the shower. They came out super quick and were very professional and inclusive during the whole process! You can tell the team knows what they’re doing and they enjoy what they do! Will be recommending them to all my friends and family that need water mitigation work done in the future!

Jill Hoover
a day ago
I had a leak that ended up with water damage and was able to find availability with Conrad's. TK answered and responded quickly! Her customer service is absolutely top notch and I highly recommend Conrad's!
Why homeowners call us for smoke odor removal
Someone answers day or night
Smoke odor gets harder to remove the longer it sits. Someone answers our phone at any hour, and in the Tri-Cities our emergency crews are on site within 60 minutes.
A free inspection, no commitment
We walk the house with you, find where the smell is strongest, and put the plan in writing. You decide whether we do the work.
We remove the smell, not cover it
Sprays and air fresheners fade when the weather changes. We take out or clean what is holding the smell, then test before we finish.
We accept all insurance
We work directly with your insurance company and map where the smell is strongest, since a photo cannot show odor.
Family owned and IICRC certified
We are a family-owned crew out of Johnson City, and our smoke odor removal follows IICRC standards.

Rosemary
Yesterday
“Conrads was extremely professional when they showed up for my leak in my bathroom. They got straight to work and made sure to inform me every step of the way of their process. They were very precise and dedicated with their work. They provide a quality service and would absolutely recommend if you are in the Murfreesboro area.”

Communities we serve across East Tennessee
We remove smoke odor in homes and businesses across the Tri-Cities and the Knoxville corridor, from Johnson City, Kingsport and Bristol to Knoxville and Morristown. Call any hour to check whether we cover your address.
Dennis Konrad
Yesterday
“Conrads was very efficient when I called them out for an inspection of flooding in my basement. They worked tirelessly to resolve the issue and save my belongings. They set up their equipment and kept in great contact with me. Would definitely recommend if you are in the Murfreesboro area😀”
Conrad's Water Damage and Fire Restoration
Smoke Odor Removal Services
- Smoke Odor Removal
Smoke Odor Removal in Johnson City Area
Schedule Free Estimate
Schedule a free smoke odor removal inspection
Tell us which rooms smell of smoke, and we will call you back to book the inspection.
- Free estimates
- Locally owned & operated
- Licensed & insured
Speak with the Conrad's Water Damage and Fire Restoration team now
(423) 767-7229
Smoke odor removal questions we answer most
The ones we get on almost every job.
Will the smell come back?
If the source is fully neutralized and the affected materials are properly treated or removed, the odor should not return. Smoke smell comes back when residue is left behind in porous surfaces, HVAC systems, or inside wall cavities, so we do not stop until every source is addressed.
The room is clean. Why does it still smell?
Smoke particles are microscopic and bond to drywall, insulation, wood framing, ductwork, and soft materials long after visible soot is wiped away. What you are smelling is off-gassing from those embedded particles, and surface cleaning alone will not stop it.
Can you just fog the house and be done?
Fogging can be one useful step in the process, but it is not a standalone solution. Applying a deodorizing agent over untreated residue only masks the odor temporarily, so we locate and eliminate the source first, then use the right combination of treatments for what the specific materials in your home actually need.
How long does smoke odor removal take?
Every fire is different, so the timeline depends on how far smoke traveled, what materials absorbed it, and how long the odor had to set before treatment began. A contained kitchen fire may take a day or two, while smoke that moved through ductwork into multiple rooms will take longer, and we will give you a realistic scope before work begins.
How fast can you get here?
We are on-site within 60 minutes, day or night, including weekends and holidays. Call us anytime and we will be moving before most crews have even called you back.
Have a question? Call us, we're available. (423)-767-7229










