Technician in a respirator wiping soot from a burned kitchen wall, smoke odor removal in East Tennessee
Google rating:
Excellent

Same-Day Smoke Odor Removal in East Tennessee

Is the house clean, but the smoke smell comes back every time the heat runs or the weather turns humid? We find what is holding the smell and remove it, instead of covering it up. Call any hour. The inspection is free.

  • Free inspections and estimates
  • We answer 24/7, on site in under an hour
  • We work with all insurance companies
Our process

How we handle smoke odor removal in East Tennessee

  1. 1

    Call and tell us which rooms smell, and whether it gets worse when the heat runs or on humid days. Someone answers at any hour, and those answers usually point us to where the smell is living.

  2. 2

    At the free inspection, we find the source. Smoke odor hides in insulation, carpet pad, ductwork and wall cavities, so we look behind vents and outlets and in the attic.

  3. 3

    We remove or clean the material holding the smell, and we show you each piece before it leaves the house.

  4. 4

    Then we clean the ductwork the smell traveled through and run air scrubbers for several days. Where framing still holds odor after cleaning, we seal it with an odor-blocking primer.

  5. 5

    Before we finish, we close up the house, run the heat and check that the smell is gone. We write the estimate in Xactimate, the same software insurance companies use, and we work directly with your insurance company on the claim. If something is not covered, financing is available.

Air scrubber with its hose vented out a window in a smoke-stained living room, smoke odor removal in East Tennessee
Dakota Carbaugh

Dakota Carbaugh

13 days ago

“Such amazing service! Customer service is top tier had a water line bust and flood our basement and called Conrad’s and they came in no time! Definitely will continue to use this company and refer them to anyone that ever asks me for someone! Thank you guys again so much!!”

We Accept All Insurance

A photo cannot show a smell, so odor is hard to prove on a smoke claim. We map where the smell is strongest in each room and record how we treated it.

  • Estimates written in Xactimate
  • We build the file your insurer asks for
  • Licensed and insured
Farmers Insurance logoFarmers Insurance
Allstate logoAllstate
AIG logoAIG
USAA logoUSAA
Travelers logoTravelers
State Farm logoState Farm
Nationwide logoNationwide
Liberty Mutual logoLiberty Mutual
Erie Insurance logoErie Insurance
Church Mutual Insurance logoChurch Mutual Insurance
Our reviews

What East Tennessee homeowners say about Conrad’s

Reviews from folks who called us after water, fire, storm or mold damage.

5.0 out of 5,Excellent
Cayleb Brady

Cayleb Brady

a day ago

Had a plumbing leak in the crawlspace. Shot out to conrads, and they were there in a jiffy. They were very professional and knowledgeable. I would highly recommend them for anyone that has water damage.
Johanna DePriest

Johanna DePriest

a day ago

Reached out to Conrad’s because we had a leak behind the shower. They came out super quick and were very professional and inclusive during the whole process! You can tell the team knows what they’re doing and they enjoy what they do! Will be recommending them to all my friends and family that need water mitigation work done in the future!
Jill Hoover

Jill Hoover

a day ago

I had a leak that ended up with water damage and was able to find availability with Conrad's. TK answered and responded quickly! Her customer service is absolutely top notch and I highly recommend Conrad's!
Why us

Why homeowners call us for smoke odor removal

Someone answers day or night

Smoke odor gets harder to remove the longer it sits. Someone answers our phone at any hour, and in the Tri-Cities our emergency crews are on site within 60 minutes.

A free inspection, no commitment

We walk the house with you, find where the smell is strongest, and put the plan in writing. You decide whether we do the work.

We remove the smell, not cover it

Sprays and air fresheners fade when the weather changes. We take out or clean what is holding the smell, then test before we finish.

We accept all insurance

We work directly with your insurance company and map where the smell is strongest, since a photo cannot show odor.

Family owned and IICRC certified

We are a family-owned crew out of Johnson City, and our smoke odor removal follows IICRC standards.

Technician reviewing a tablet report with a homeowner at a kitchen table, smoke odor removal in East Tennessee
Rosemary

Rosemary

Yesterday

“Conrads was extremely professional when they showed up for my leak in my bathroom. They got straight to work and made sure to inform me every step of the way of their process. They were very precise and dedicated with their work. They provide a quality service and would absolutely recommend if you are in the Murfreesboro area.”

Brick downtown main street with shops, parked cars and mountains beyond, smoke odor removal in East Tennessee
Service areas

Communities we serve across East Tennessee

We remove smoke odor in homes and businesses across the Tri-Cities and the Knoxville corridor, from Johnson City, Kingsport and Bristol to Knoxville and Morristown. Call any hour to check whether we cover your address.

Dennis Konrad

Dennis Konrad

Yesterday

“Conrads was very efficient when I called them out for an inspection of flooding in my basement. They worked tirelessly to resolve the issue and save my belongings. They set up their equipment and kept in great contact with me. Would definitely recommend if you are in the Murfreesboro area😀”

Conrad's Water Damage and Fire Restoration

2909 E Oakland Ave, Suite 3,
Johnson City, TN 37601
Working Hours:
Mon - Sun: 12:00am - 11:59pm

Smoke Odor Removal Services

  • Smoke Odor Removal

Schedule Free Estimate

Schedule a free smoke odor removal inspection

Tell us which rooms smell of smoke, and we will call you back to book the inspection.

  • Free estimates
  • Locally owned & operated
  • Licensed & insured

A member of our team will call you back to go over the details.

Speak with the Conrad's Water Damage and Fire Restoration team now

(423) 767-7229

FAQs

Smoke odor removal questions we answer most

The ones we get on almost every job.

Will the smell come back?

If the source is fully neutralized and the affected materials are properly treated or removed, the odor should not return. Smoke smell comes back when residue is left behind in porous surfaces, HVAC systems, or inside wall cavities, so we do not stop until every source is addressed.

The room is clean. Why does it still smell?

Smoke particles are microscopic and bond to drywall, insulation, wood framing, ductwork, and soft materials long after visible soot is wiped away. What you are smelling is off-gassing from those embedded particles, and surface cleaning alone will not stop it.

Can you just fog the house and be done?

Fogging can be one useful step in the process, but it is not a standalone solution. Applying a deodorizing agent over untreated residue only masks the odor temporarily, so we locate and eliminate the source first, then use the right combination of treatments for what the specific materials in your home actually need.

How long does smoke odor removal take?

Every fire is different, so the timeline depends on how far smoke traveled, what materials absorbed it, and how long the odor had to set before treatment began. A contained kitchen fire may take a day or two, while smoke that moved through ductwork into multiple rooms will take longer, and we will give you a realistic scope before work begins.

How fast can you get here?

We are on-site within 60 minutes, day or night, including weekends and holidays. Call us anytime and we will be moving before most crews have even called you back.

Have a question? Call us, we're available. (423)-767-7229