
Same-Day Smoke Odor Removal in East Tennessee
Free inspection • All insurance accepted • IICRC certified
Is the house clean, but the smoke smell comes back every time the heat runs or the weather turns humid? We find what is holding the smell and remove it, instead of covering it up. Call any hour. The inspection is free.
How we handle smoke odor removal in East Tennessee
Call and tell us which rooms smell, and whether it gets worse when the heat runs or on humid days. Someone answers at any hour, and those answers usually point us to where the smell is living.
At the free inspection, we find the source. Smoke odor hides in insulation, carpet pad, ductwork and wall cavities, so we look behind vents and outlets and in the attic.
We remove or clean the material holding the smell, and we show you each piece before it leaves the house.
Then we clean the ductwork the smell traveled through and run air scrubbers for several days. Where framing still holds odor after cleaning, we seal it with an odor-blocking primer.
Before we finish, we close up the house, run the heat and check that the smell is gone. We write the estimate in Xactimate, the same software insurance companies use, and we work directly with your insurance company on the claim. If something is not covered, financing is available.

Why homeowners call us for smoke odor removal
Someone answers day or night
Smoke odor gets harder to remove the longer it sits. Someone answers our phone at any hour, and in the Tri-Cities our emergency crews are on site within 60 minutes.
A free inspection, no commitment
We walk the house with you, find where the smell is strongest, and put the plan in writing. You decide whether we do the work.
We remove the smell, not cover it
Sprays and air fresheners fade when the weather changes. We take out or clean what is holding the smell, then test before we finish.
We accept all insurance
We work directly with your insurance company and map where the smell is strongest, since a photo cannot show odor.
Family owned and IICRC certified
We are a family-owned crew out of Johnson City, and our smoke odor removal follows IICRC standards.


Communities we serve across East Tennessee
We remove smoke odor in homes and businesses across the Tri-Cities and the Knoxville corridor, from Johnson City, Kingsport and Bristol to Knoxville and Morristown. Call any hour to check whether we cover your address.
Conrad's Water Damage and Fire Restoration
Smoke Odor Removal Services
- Smoke Odor Removal
Smoke Odor Removal in Johnson City Area
Schedule a free smoke odor removal inspection
Tell us which rooms smell of smoke, and we will call you back to book the inspection.
Speak with the Conrad's Water Damage and Fire Restoration team now
Call for immediate assistance and service.
Smoke odor removal questions we answer most
The ones we get on almost every job.
Will the smell come back?
If the source is fully neutralized and the affected materials are properly treated or removed, the odor should not return. Smoke smell comes back when residue is left behind in porous surfaces, HVAC systems, or inside wall cavities, so we do not stop until every source is addressed.
The room is clean. Why does it still smell?
Smoke particles are microscopic and bond to drywall, insulation, wood framing, ductwork, and soft materials long after visible soot is wiped away. What you are smelling is off-gassing from those embedded particles, and surface cleaning alone will not stop it.
Can you just fog the house and be done?
Fogging can be one useful step in the process, but it is not a standalone solution. Applying a deodorizing agent over untreated residue only masks the odor temporarily, so we locate and eliminate the source first, then use the right combination of treatments for what the specific materials in your home actually need.
How long does smoke odor removal take?
Every fire is different, so the timeline depends on how far smoke traveled, what materials absorbed it, and how long the odor had to set before treatment began. A contained kitchen fire may take a day or two, while smoke that moved through ductwork into multiple rooms will take longer, and we will give you a realistic scope before work begins.
How fast can you get here?
We are on-site within 60 minutes, day or night, including weekends and holidays. Call us anytime and we will be moving before most crews have even called you back.
Have a question? Call us, we're available. (423)-767-7229

