Technician leaning on a white work truck outside a brick ranch house, fire damage restoration in Gray, TN
Google rating:
Excellent

Same-Day Fire Damage Restoration in Gray, TN

Need fire damage restoration in Gray, TN? We help with board ups, soot and ash cleanup, smoke odor removal and fire cleanup for residents of Gray.

  • Free inspections and estimates
  • We answer 24/7, on site in under an hour
  • We work with all insurance companies
Our Services

Fire and smoke damage services in Gray, TN

Soot on fresh drywall in a newer house, a smoke smell that lingers or ash from a garage fire: pick what you are dealing with to see how we handle it in Gray.

Our Process

How our fire cleanup works in a Gray home

1You call our office

Call our 24/7 line once the fire department releases the building. A crew heads out from our Johnson City office. Until we arrive, do not wipe sooty walls or run the heat or air conditioning. Tell us whether you are along State Route 75 or off it, so the crew comes straight to you.

2We secure the building

We board up broken windows and forced doors and tarp any open roof, so the weather stops adding to the damage.

3We find where the smoke and water went

Smoke travels further than the fire, and the hoses leave water in the walls and floors. We check every room, including the ones that look clean, and photograph each one.

4We clean, dry and remove the smell

We take out the water, dry the structure, clean the soot and ash from the ceiling down, and treat the smoke smell at its source instead of covering it up.

5We handle the insurance paperwork

We write the estimate in Xactimate, the same software insurance companies use, and send your insurance company the photos, readings and scope it needs. If anything is not covered, financing is available.

Technician in a respirator sponging soot off a hallway ceiling, fire damage restoration in Gray, TN
Jazmin

Jazmin

5 days ago

“I highly recommend Conrad’s Water Damage & Fire Restoration! From start to finish, the experience was excellent. Their team was professional, friendly, knowledgeable, and truly cared about making a stressful situation as easy as possible. They communicated well, paid attention to detail, and made sure everything was handled with care.”

We Accept All Insurance

Gray has no town line, but your policy names a street address and a county, not a town. Our scope carries both, so the claim never stalls on where the house sits.

  • Estimates written in Xactimate
  • We build the file your insurer asks for
  • Licensed and insured
Farmers Insurance logoFarmers Insurance
Allstate logoAllstate
AIG logoAIG
USAA logoUSAA
Travelers logoTravelers
State Farm logoState Farm
Nationwide logoNationwide
Liberty Mutual logoLiberty Mutual
Erie Insurance logoErie Insurance
Church Mutual Insurance logoChurch Mutual Insurance
Our Reviews

What Gray customers say about our smoke and soot work

5.0 out of 5,Excellent
Ali Gross

Ali Gross

2 days ago

We had a great experience with Conrad’s! Jordan was great!
Braydon Gowin

Braydon Gowin

2 days ago

Jordan was amazing and he’s a very nice employee
Cory Dillon

Cory Dillon

2 days ago

Jordan is an amazing person. Definitely recommended.
Why Us

Why Gray homeowners hire us for fire damage restoration

On site within 60 minutes

A fire leaves the house open, and every night it stays open adds to the damage. Someone answers our phone day or night, holidays included, and from our Johnson City office, our emergency crews are on site within 60 minutes in Gray.

A free inspection, no commitment

We walk the house with you, show you what can be saved and what has to go, and put it in writing. The inspection is free, and you decide whether we do the work.

We accept all insurance

We work directly with your insurance company and handle the back and forth with your adjuster. If smoke reached a neighboring unit, we document each unit separately.

We document everything for your claim

We photograph every room, including the ones with only light smoke, and scan each one in 360, so your claim covers all of the damage.

Financing if you need it

Even a covered claim leaves a deductible, and some losses are not covered at all. Financing is available for either one, so you can spread the cost over time.

Technician reviewing a tablet report with a homeowner at a kitchen table, fire damage restoration in Gray, TN
Candy Shumaker

Candy Shumaker

20 days ago

“I highly recommend Conrad’s Water Damage and Fire Restoration! They were professional, friendly, and great to work with. They did a wonderful job, communicated well, and made the whole process much less stressful. I really appreciate their hard work and attention to detail. If you ever need water damage services, I would definitely recommend giving them a call!”

Clapboard village street with a white church steeple at sunset, fire damage restoration in Gray, TN
Service Areas

Ash and soot cleanup across Gray, TN

Coverage in Gray tracks State Route 75 and everything feeding into it, out through the 37615 area on either side.

The fairgrounds on Lakeview Street, the Gray Fossil Site museum, Ridgeview and Gray Elementary and Daniel Boone High School all sit inside it.

One zip serves the place, 37615, inside Washington County. Without a town boundary to check, the quickest route is to read us the address and let us confirm it.

Ashley Coyle

Ashley Coyle

23 days ago

“The team at Conrads under Mr. Franco Burcina were very professional, courteous and respectful of our home. We would highly recommend them to anyone needed Water or Fire restoration/remediation services.”

Conrad's Water Damage and Fire Restoration

2909 E Oakland Ave, Suite 3,
Johnson City, TN 37601
Working Hours:
Mon - Sun: 12:00am - 11:59pm

Fire Damage Restoration Services

  • Fire Damage Restoration
  • Ash Cleanup
  • Fire Cleanup
  • Smoke Damage Cleanup
  • Smoke Odor Removal

Zip Codes Served

37615

Get Your Quote

Get a free inspection for fire damage in Gray

Send us the details and we will call you back. If the building is open or unsafe, call our 24/7 line now.

  • Free estimates
  • Locally owned & operated
  • Licensed & insured

A member of our team will call you back to set a time.

Speak with the Conrad's Water Damage and Fire Restoration team now

(423) 767-7229

FAQs

Gray fire and smoke damage questions we get

The ones we get on almost every job.

Can you get to a Gray address quickly at night?

Yes. Our emergency services 60 minute response time runs here around the clock and through holidays. On the call, say whether everyone is out and whether the fire crew has left the building open, because closing it up is where we start rather than where we finish.

What cleans and what comes out in a newer Gray house?

Drywall, tile, glass and sealed timber normally clean. Carpet, insulation, ductwork and anything else porous that held soot for days usually will not, and those go on the list to come out. About one Gray home in four is rented, so the list goes to the owner as well as to whoever is living there.

Gray has no town line. Does that change my insurance claim?

Not in practice. Your policy names a street address and a county, not a town, and the 37615 area covers more ground than the census place does. The scope carries the address, the county and the room by room record, so the claims process never stalls on where the building sits.

How long does a Gray fire cleanup take?

It depends on how far the soot traveled and how much hose water went in. The drying side is usually three to five days, with someone returning daily to take readings and shift the equipment. Cleaning and sealing run alongside that. You get a number for both at the estimate rather than at the end.

Will the smell come back in my Gray home?

It can, if something porous was left behind holding odor. That is why the scope names what comes out rather than relying on a surface clean, and why sealed timber is checked before anyone calls it done. If you notice it again after we finish, call us and we will come and read it.

Our Gray home has an attached garage. Can smoke from a garage fire reach the house?

Yes. Smoke and soot move through the door, the attic and any shared ductwork, so rooms next to the garage often need cleaning even when the fire stayed out of the house. We check those rooms, the attic and the air returns, and list each one in the scope.

What do you need from me before the estimate on a Gray fire?

Only access to the property and whatever you know about where the fire started. A claim number helps if you already have one, but we can start the walk-through without it. We scan each room, write the estimate in Xactimate and go through it with you, and the estimate is free.

Have a question? Call us, we're available. (423)-767-7229