Fire Damage Restoration in Gray by Conrad's Water Damage and Fire Restoration
5.0Excellent

Same-Day Fire Damage Restoration in Gray, TN

Free Inspection • All Insurance Accepted • 60 Minute Response Time

Need fire damage restoration in Gray, TN? We help with board ups, soot and ash cleanup, smoke odor removal and fire cleanup for residents of Gray.

Our Services

Fire and smoke damage services in Gray, TN

Fire damage restoration and fire cleanup, ash and soot cleanup, smoke damage cleanup and smoke odor removal, on 24/7 emergency response. IICRC certified, family owned. We board up and secure the building, and water extraction and structural drying deal with the hose water, in houses, basements and commercial buildings.

Why Us

Why Gray homeowners call us after a fire

On site within 60 minutes

A fire leaves the house open, and every night it stays open adds to the damage. Someone answers our phone day or night, holidays included, and from our Johnson City office, our emergency crews are on site within 60 minutes in Gray.

A free inspection, no commitment

We walk the house with you, show you what can be saved and what has to go, and put it in writing. The inspection is free, and you decide whether we do the work.

We accept all insurance

We work directly with your insurance company and handle the back and forth with your adjuster. If smoke reached a neighboring unit, we document each unit separately.

We document everything for your claim

We photograph every room, including the ones with only light smoke, and scan each one in 360, so your claim covers all of the damage.

Financing if you need it

Even a covered claim leaves a deductible, and some losses are not covered at all. Financing is available for either one, so you can spread the cost over time.

Conrad's technician going over the inspection on a tablet with a homeowner at the kitchen table
Our Process

How our fire cleanup works in a Gray home

Step 1. You call our office

Call our 24/7 line once the fire department releases the building. A crew heads out from our Johnson City office. Until we arrive, do not wipe sooty walls or run the heat or air conditioning. Tell us whether you are along State Route 75 or off it, so the crew comes straight to you.

Step 2. We secure the building

We board up broken windows and forced doors and tarp any open roof, so the weather stops adding to the damage.

Step 3. We find where the smoke and water went

Smoke travels further than the fire, and the hoses leave water in the walls and floors. We check every room, including the ones that look clean, and photograph each one.

Step 4. We clean, dry and remove the smell

We take out the water, dry the structure, clean the soot and ash from the ceiling down, and treat the smoke smell at its source instead of covering it up.

Step 5. We handle the insurance paperwork

We write the estimate in Xactimate, the same software insurance companies use, and send your insurance company the photos, readings and scope it needs. If anything is not covered, financing is available.

Conrad's technician in a respirator wiping soot from a hallway ceiling with a dry cleaning sponge
Gray cityscape
Service Areas

Ash and soot cleanup across Gray, TN

Coverage in Gray tracks State Route 75 and everything feeding into it, out through the 37615 area on either side.

The fairgrounds on Lakeview Street, the Gray Fossil Site museum, Ridgeview and Gray Elementary and Daniel Boone High School all sit inside it.

One zip serves the place, 37615, inside Washington County. Without a town boundary to check, the quickest route is to read us the address and let us confirm it.

Conrad's Water Damage and Fire Restoration

2909 E Oakland Ave, Suite 3,
Johnson City, TN 37601
Working Hours:
Mon - Sun: 12:00am - 11:59pm

Fire Damage Restoration Services

  • Fire Damage Restoration
  • Ash Cleanup
  • Fire Cleanup
  • Smoke Damage Cleanup
  • Smoke Odor Removal

Zip Codes Served

37615
Get Your Quote

Book a free fire damage inspection in Gray, TN

Send us the details and we will call you back. If the building is open or unsafe, call our 24/7 line now.

Free estimates
Locally owned & operated
Licensed & insured

A member of our team will call you back to set a time.

Speak with the Conrad's Water Damage and Fire Restoration team now

Call for immediate assistance and service.

FAQs

Gray fire and smoke damage questions we get

The ones we get on almost every job.

Can you get to a Gray address quickly at night?

Yes. Our emergency services 60 minute response time runs here around the clock and through holidays. On the call, say whether everyone is out and whether the fire crew has left the building open, because closing it up is where we start rather than where we finish.

What cleans and what comes out in a newer Gray house?

Drywall, tile, glass and sealed timber normally clean. Carpet, insulation, ductwork and anything else porous that held soot for days usually will not, and those go on the list to come out. About one Gray home in four is rented, so the list goes to the owner as well as to whoever is living there.

Gray has no town line. Does that change my insurance claim?

Not in practice. Your policy names a street address and a county, not a town, and the 37615 area covers more ground than the census place does. The scope carries the address, the county and the room by room record, so the claims process never stalls on where the building sits.

How long does a Gray fire cleanup take?

It depends on how far the soot traveled and how much hose water went in. The drying side is usually three to five days, with someone returning daily to take readings and shift the equipment. Cleaning and sealing run alongside that. You get a number for both at the estimate rather than at the end.

Will the smell come back in my Gray home?

It can, if something porous was left behind holding odor. That is why the scope names what comes out rather than relying on a surface clean, and why sealed timber is checked before anyone calls it done. If you notice it again after we finish, call us and we will come and read it.

Have a question? Call us, we're available. (423)-767-7229