Technician leaning on a white work truck outside a brick ranch house, fire damage restoration in Elizabethton, TN
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Same-Day Fire Damage Restoration in Elizabethton, TN

Need fire damage restoration in Elizabethton, TN? We help with board ups, soot and ash cleanup, smoke odor removal and fire cleanup for residents of Elizabethton.

  • Free inspections and estimates
  • We answer 24/7, on site in under an hour
  • We work with all insurance companies
Our Services

Fire and smoke damage services in Elizabethton, TN

Soot from a furnace that puffed back, smoke through a downtown apartment or ash from a chimney fire: pick what you found to see how we handle it in Elizabethton.

Our process

How we run a smoke damage cleanup in Elizabethton, TN

1You call our office

Call our 24/7 line once the fire department releases the building. A crew heads out from our Johnson City office. Until we arrive, do not wipe sooty walls or run the heat or air conditioning. Tell us the cross street, and whether you are on the East Side, in Rayon Terrace or toward Betsytown, so the crew can find you.

2We secure the building

We board up broken windows and forced doors and tarp any open roof, so the weather stops adding to the damage.

3We find where the smoke and water went

Smoke travels further than the fire, and the hoses leave water in the walls and floors. We check every room, including the ones that look clean, and photograph each one.

4We clean, dry and remove the smell

We take out the water, dry the structure, clean the soot and ash from the ceiling down, and treat the smoke smell at its source instead of covering it up.

5We handle the insurance paperwork

We write the estimate in Xactimate, the same software insurance companies use, and send your insurance company the photos, readings and scope it needs. If anything is not covered, financing is available.

Technician in a respirator sponging soot off a hallway ceiling, fire damage restoration in Elizabethton, TN
Candy Shumaker

Candy Shumaker

13 days ago

“I highly recommend Conrad’s Water Damage and Fire Restoration! They were professional, friendly, and great to work with. They did a wonderful job, communicated well, and made the whole process much less stressful. I really appreciate their hard work and attention to detail. If you ever need water damage services, I would definitely recommend giving them a call!”

We Accept All Insurance

In an Elizabethton historic district house, we record original plaster, trim and joinery before cleaning, so the claim prices those materials and not a modern substitute.

  • Estimates written in Xactimate
  • We build the file your insurer asks for
  • Licensed and insured
Farmers Insurance logoFarmers Insurance
Allstate logoAllstate
AIG logoAIG
USAA logoUSAA
Travelers logoTravelers
State Farm logoState Farm
Nationwide logoNationwide
Liberty Mutual logoLiberty Mutual
Erie Insurance logoErie Insurance
Church Mutual Insurance logoChurch Mutual Insurance
Our Reviews

What Elizabethton, TN customers say about our fire cleanup

5.0 out of 5,Excellent
Rosemary

Rosemary

a day ago

Conrads was extremely professional when they showed up for my leak in my bathroom. They got straight to work and made sure to inform me every step of the way of their process. They were very precise and dedicated with their work. They provide a quality service and would absolutely recommend if you are in the Murfreesboro area.
Dennis Konrad

Dennis Konrad

a day ago

Conrads was very efficient when I called them out for an inspection of flooding in my basement. They worked tirelessly to resolve the issue and save my belongings. They set up their equipment and kept in great contact with me. Would definitely recommend if you are in the Murfreesboro area😀
Cayleb Brady

Cayleb Brady

a day ago

Had a plumbing leak in the crawlspace. Shot out to conrads, and they were there in a jiffy. They were very professional and knowledgeable. I would highly recommend them for anyone that has water damage.
Why us

Why Elizabethton homeowners hire us for fire damage restoration

On site within 60 minutes

A fire leaves the house open, and every night it stays open adds to the damage. Someone answers our phone day or night, holidays included, and from our Johnson City office, our emergency crews are on site within 60 minutes in Elizabethton.

A free inspection, no commitment

We walk the house with you, show you what can be saved and what has to go, and put it in writing. The inspection is free, and you decide whether we do the work.

We accept all insurance

We work directly with your insurance company and handle the back and forth with your adjuster. If smoke reached a neighboring unit, we document each unit separately.

We document everything for your claim

We photograph every room, including the ones with only light smoke, and scan each one in 360, so your claim covers all of the damage.

Financing if you need it

Even a covered claim leaves a deductible, and some losses are not covered at all. Financing is available for either one, so you can spread the cost over time.

Technician reviewing a tablet report with a homeowner at a kitchen table, fire damage restoration in Elizabethton, TN
Ashley Coyle

Ashley Coyle

16 days ago

“The team at Conrads under Mr. Franco Burcina were very professional, courteous and respectful of our home. We would highly recommend them to anyone needed Water or Fire restoration/remediation services.”

Brick downtown street with a clock tower and mountains behind, fire damage restoration in Elizabethton, TN
Service Areas

Soot and ash cleanup across Elizabethton, TN

Our Elizabethton fire work starts in the downtown grid of short streets and runs out to the roads at the edge of the city.

Inside that sit South Sycamore Street, where the Central Fire Hall stands, and the blocks bounded by 2nd, 4th and East Streets.

Addresses here run on 37643, and 37644 is boxes only. Should your road sit just beyond the city limit, say so and we will check it.

Dakota Carbaugh

Dakota Carbaugh

13 days ago

“Such amazing service! Customer service is top tier had a water line bust and flood our basement and called Conrad’s and they came in no time! Definitely will continue to use this company and refer them to anyone that ever asks me for someone! Thank you guys again so much!!”

Conrad's Water Damage and Fire Restoration

2909 E Oakland Ave, Suite 3,
Johnson City, TN 37601
Working Hours:
Mon - Sun: 12:00am - 11:59pm

Fire Damage Restoration Services

  • Fire Damage Restoration
  • Ash Cleanup
  • Fire Cleanup
  • Smoke Damage Cleanup
  • Smoke Odor Removal

Zip Codes Served

37643

Get Your Quote

Get a free inspection for fire damage in Elizabethton

Send us the details and we will call you back. If the building is open or unsafe, call our 24/7 line now.

  • Free estimates
  • Locally owned & operated
  • Licensed & insured

A member of our team will call you back to set a time.

Speak with the Conrad's Water Damage and Fire Restoration team now

(423) 767-7229

FAQs

Fire and smoke questions from Elizabethton, TN

The ones we get on almost every job.

How long before someone is at my Elizabethton address?

Elizabethton is covered by our emergency services 60 minute response time, at any hour and on holidays. If the building needs boarding before dark, say so on the first call, and the materials come with the crew rather than on a second trip.

What causes most smoke damage in Elizabethton homes?

Most of what we see starts in a kitchen or at a heating appliance, with chimneys and old wiring behind them. The smoke then reaches rooms the flames never got to, which is why the scope is written from readings rather than from what is visible.

My Elizabethton house is in the historic district. Does that change the work?

It changes the recording, not the method. We scan and log what is there before anything is cleaned or lifted, because original plaster, trim and joinery are hard to describe after the fact. The scope then prices those materials properly instead of defaulting to a modern equivalent.

We are staying with family. How do you keep us posted?

We photograph and log the job as it goes, so you can follow it without standing in it. Someone reads moisture every day while the structure dries, and those numbers go in the file with everything else. If anything changes the scope, you hear it from us before it happens.

How long does a fire job in Elizabethton take?

Drying the hose water is usually three to five days, with someone back each day to read it. The soot and odor work runs alongside that and depends on how far the smoke traveled. We give you the sequence and the timing at the estimate, and we tell you if it moves.

Our Elizabethton furnace puffed back and left soot everywhere. Is that a fire job?

We treat it as one, even though nothing caught fire. An oil or kerosene burner that misfires can push fine soot through the whole house, and people often assume there is nothing to report. We document the soot room by room so your adjuster sees the full extent, then clean it with dry sponges and air scrubbers.

I rent an apartment in an Elizabethton building that had a fire. Will you clean my unit too?

If smoke reached your unit, it belongs in the scope. We scan and log every unit that smells of smoke, not just the one that burned. The building owner and the insurers settle whose claim pays for what, and we give each of them the same record.

Have a question? Call us, we're available. (423)-767-7229