Same-Day Fire Damage Restoration in Elizabethton, TN

We arrive within 60 minutes

A person answers our phone at every hour of the day and night. Holidays too. Elizabethton is a short run from our Johnson City base. Sixty minutes is our normal arrival time, and we start work on that first visit.

Free estimates, and nothing to sign for one

We come out, walk the building with you, and charge nothing for that visit. You sign nothing to get it. We price the job after we have been through the whole structure. Smoke travels well past the burn, so a number at the door would be a guess.

We work for you, not your insurance carrier

You hire us, and we answer to you. With a claim open we invoice your carrier directly, and you get the same invoice. We talk to your adjuster and to every other trade on the job. Filing the claim stays with you, because the policy is yours.

A named person owns your job

One person from our team runs your job from the first call to the last invoice. You get their name, and you call them directly. They know what we found in every room and what happens next. Ask them at any stage and you get a straight answer.

IICRC certified, licensed and insured in Tennessee

We hold IICRC certification as a firm, and we are licensed and insured in Tennessee. Our crews work to the IICRC standard on every job. Ask for the paperwork before work starts and we hand it over.

Step 1. You call and reach a person

Call at any hour and a person picks up. We ask what burned and whether the fire department has released the building. We ask if anyone is still inside. Then we tell you what to do while a crew is on the road. Sixty minutes is normal for an Elizabethton address.

Step 2. Securing the building

A fire leaves a house open to the weather and to anyone walking past. We board up windows and doors. We tarp the roof where it has been opened, and we close off the unsafe areas.

Hose water comes out at the same time. Water left sitting in a burned building brings mold in behind it within days.

Step 3. A free estimate, walked with you

We go through the property with you before any cleaning starts. It costs nothing, and you sign nothing for it. We show you room by room how far the smoke moved. We tell you what is likely to come back and what is past saving.

You get the worst case first and a not-to-exceed number up front.

Step 4. Soot removal, cleaning and odor

Soot comes off in an order. Loose ash first, then dry cleaning of the surfaces. Wet cleaning follows where the material will take it. Containment and HEPA filtration keep residue out of the rooms that are still clean.

Contents go on their own track. Odor is treated last, at the source, once the residue is gone. Older Elizabethton homes take longer here. Plaster, lath and original hardwood hold smoke deeper than drywall, so those rooms get extra cleaning stages.

Step 5. Your invoice and the timeline

Billing comes after the work is finished. We bill Time and Materials against the IICRC standard, priced from a current Xactimate list. You can trace every line back to a material or an hour of labor.

You also get the documentation: 360 room scans, daily logs, photos and video. We give you a target date range on day one and update it as each room comes clear.