Technician leaning on a white work truck outside a brick ranch house, water damage restoration in Oak Ridge, TN
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Excellent

Same-Day Water Damage Restoration in Oak Ridge, TN

Need water damage restoration in Oak Ridge, TN? We help with water extraction, flood cleanup, structural drying and mold remediation for residents of Oak Ridge.

  • Free inspections and estimates
  • We answer 24/7, on site in under an hour
  • We work with all insurance companies
Our Services

What water damage cleanup includes in Oak Ridge, TN

Water in an older wartime house, a burst line in the crawlspace or a backup from a floor drain: pick what you found to see how we handle water damage in Oak Ridge.

Our Process

Our flood cleanup process in Oak Ridge, TN

1You call our office

Call our 24/7 line and tell us where the water is showing. We will talk you through shutting off the water. We set a same-day arrival time with you on the call, and a crew heads out from the Tri-Cities. Until we arrive, stay away from wet outlets and keep children and pets out of the wet rooms.

2We find where the water went

Water travels further than the stain you can see. We check walls, floors and the crawlspace with moisture meters and photograph every room. Many Oak Ridge homes date back to the 1940s, and their older floors and walls hold water differently, so we measure each one.

3We take the water out

We extract the standing water first, because nothing dries while water is sitting. Then we remove only what cannot be saved, such as soaked carpet pad.

4We dry it out

Air movers, dehumidifiers and rescue mats under the floor dry the structure, usually in three to five days. A technician comes back every day to check the readings and move equipment until every room reads dry.

5We handle the insurance paperwork

We write the estimate in Xactimate, the same software insurance companies use, and send your insurance company the photos, readings and scope it needs. If anything is not covered, financing is available.

Technician extracting standing water from a wood floor with a wand, water damage restoration in Oak Ridge, TN
Dakota Carbaugh

Dakota Carbaugh

13 days ago

“Such amazing service! Customer service is top tier had a water line bust and flood our basement and called Conrad’s and they came in no time! Definitely will continue to use this company and refer them to anyone that ever asks me for someone! Thank you guys again so much!!”

We Accept All Insurance

With an original wartime house in Oak Ridge, the claim turns on what the water did and what age did. Our first-visit moisture map and daily numbers draw that line.

  • Estimates written in Xactimate
  • We build the file your insurer asks for
  • Licensed and insured
Farmers Insurance logoFarmers Insurance
Allstate logoAllstate
AIG logoAIG
USAA logoUSAA
Travelers logoTravelers
State Farm logoState Farm
Nationwide logoNationwide
Liberty Mutual logoLiberty Mutual
Erie Insurance logoErie Insurance
Church Mutual Insurance logoChurch Mutual Insurance
Our Reviews

Oak Ridge water extraction work, in customers' words

5.0 out of 5,Excellent
Jill Hoover

Jill Hoover

a day ago

I had a leak that ended up with water damage and was able to find availability with Conrad's. TK answered and responded quickly! Her customer service is absolutely top notch and I highly recommend Conrad's!
Merrilyn Ashley-Biggus

Merrilyn Ashley-Biggus

3 days ago

Very professional group. They came out took care of the water damage in my ceiling caused by a HVAC installation mistake. Appreciated their knowledge, expertise and professionalism. Would highly recommend them.
Timothy Tribble

Timothy Tribble

a week ago

Has some pipes burst in my laundry room. Looked up conrads and they responded ASAP. At my place with in the hour to extract the water. Saved my walls and flooring!! 10/10 would highly recommend to everyone. Super nice and efficient working team.
Why Us

Why Oak Ridge homeowners hire us for water damage restoration

Same-day response

Water keeps spreading into floors and walls while it sits, so the first hours matter most. Someone answers our phone day or night, holidays included. Our crews drive out from the Tri-Cities, so we set a same-day arrival time with you on the call.

A free inspection, no commitment

We find where the water went, show you what can be dried and what has to come out, and put it in writing. The inspection is free, and you decide whether we do the work.

We accept all insurance

We work directly with your insurance company and handle the back and forth with your adjuster. If you rent, we help sort out whether the claim belongs to you or your landlord.

We document everything for your claim

We photograph every room, scan it in 360 and log a moisture reading each day, so your claim shows all of the damage, including what is hidden in the walls and floors.

Financing if you need it

Even a covered claim leaves a deductible, and some losses are not covered at all. Financing is available for either one, so you can spread the cost over time.

Technician shaking hands with a homeowner on a front porch, water damage restoration in Oak Ridge, TN
Cayleb Brady

Cayleb Brady

Yesterday

“Had a plumbing leak in the crawlspace. Shot out to conrads, and they were there in a jiffy. They were very professional and knowledgeable. I would highly recommend them for anyone that has water damage.”

Wooded hills and a river valley town with research buildings at sunset, water damage restoration in Oak Ridge, TN
Service Areas

Structural drying and storm damage cleanup across Oak Ridge, TN

We cover Oak Ridge across all five ridges and the four valleys between them, from the older streets of the wartime town out to the newer subdivisions.

That takes in the American Museum of Science and Energy, the Children's Museum, the University of Tennessee Arboretum, and the Manhattan Project National Historical Park sites.

Street addresses in Oak Ridge run on one zip, 37830, spanning the Anderson County and Roane County sides of the line. Melton Hill Lake marks the north-eastern edge, and we run to the water.

Johanna DePriest

Johanna DePriest

Yesterday

“Reached out to Conrad’s because we had a leak behind the shower. They came out super quick and were very professional and inclusive during the whole process! You can tell the team knows what they’re doing and they enjoy what they do! Will be recommending them to all my friends and family that need water mitigation work done in the future!”

Conrad's Water Damage and Fire Restoration

2909 E Oakland Ave, Suite 3,
Johnson City, TN 37601
Working Hours:
Mon - Sun: 12:00am - 11:59pm

Water Damage Restoration Services

  • Water Damage Restoration
  • Water Extraction
  • Flood Cleanup
  • Structural Drying
  • Mold Remediation

Zip Codes Served

37830

Get Your Quote

Get a free inspection for water damage in Oak Ridge

Send us the details and we will call you back. If water is still running, call our 24/7 line now.

  • Free estimates
  • Locally owned & operated
  • Licensed & insured

A member of our team will call you back to set a time.

Speak with the Conrad's Water Damage and Fire Restoration team now

(423) 767-7229

FAQs

Oak Ridge, TN water damage restoration questions

The ones we get on almost every job.

Can you get to Oak Ridge the same day?

Yes. Same-day is the promise down this corridor, because the crews travel from the Tri-Cities and we would rather hold to a window we can keep. Holidays and the small hours are covered too. Tell us the street and which valley it is in, and we will give you a time on that call.

My Oak Ridge house is one of the 1940s originals. Do you work on those?

Yes, and a lot of the city is that stock. Roughly a third of Oak Ridge homes were built in that decade, when the town went up for the Manhattan Project, and many are still lived in. We meter and scan rather than guess, because a house of that age does not behave like a new one.

How do you show what the water did and what age did, in an Oak Ridge house?

With readings, not opinions. The moisture map records levels room by room on the first visit, the 360 scan fixes what each room looked like before we touched it, and the daily numbers show the drop. In an old house that record is what an insurance claim turns on.

What causes most water damage in Oak Ridge homes?

Age, more than weather. In an older house a supply line that split after a frozen night, or an appliance hose that has finally failed, is the common call. Rain matters too, since East Fork Poplar Creek runs through the city and crawlspaces on low ground fill first.

Is the price different in Oak Ridge if I pay without insurance?

No. Our price is our price, and the same Xactimate scope goes to you whether a carrier is paying or you are. If you are paying yourself, you keep the written scope and you can take it elsewhere. We would rather you compared it than felt cornered by it.

Our Oak Ridge house sits low in one of the valleys. Why does the crawlspace stay wet?

Water runs off the ridges and can collect under houses on the valley floor after heavy rain. A crawlspace that stays damp can start to smell musty and grow mold on the framing. We pump out any standing water, dry the space with dehumidifiers and check the readings until it is dry.

A pipe froze and burst in my Oak Ridge crawlspace. What now?

Shut off the main water valve and keep power off to any wet area. Call a plumber to repair the pipe, and call us for the water it left. We extract the standing water, dry the crawlspace and the subfloor above it, and check for wet insulation that has to come out.

Have a question? Call us, we're available. (423)-767-7229